Chrisandra Liew
Summary
Dynamic and dedicated professional with a positive attitude and strong teamwork skills, honed at KOI THE. Proven expertise in customer service and cash handling, consistently enhancing customer satisfaction. Adept at maintaining hygiene standards and executing food preparation, contributing to a clean and efficient work environment.
Overview
4
4
years of professional experience
Work History
Tea Barista
KOI THE
09.2023 - Current
- Prepared and served various tea beverages, including milk tea, fruit tea, and tea lattes.
- Maintain cleanliness and orderliness in the tea station, adhering to hygiene standards.
- Provide excellent customer service by addressing customer inquiries and ensuring satisfaction.
- Operate tea brewing equipment and ensure proper maintenance.
- Maintained accurate stock counts and ensured timely replenishment.
- Used POS system to accurately enter orders and process payments.
- Facilitated accurate account settlements.
Service Crew Member
Infusion Roastery Cafe
02.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Maintained a clean and organized work environment for improved customer experiences.
- Collaborated with barista to craft beverages.
Kitchen Staff Member
The Coffee Code
09.2021 - 01.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained cleanliness and sanitation of dishes and utensils.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Maintained correct food servings.
Kitchen Staff Member
Oriental Tea
11.2020 - 08.2021
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads..
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Executed recipe-based culinary preparation and cooking of various menu items.
Education
Primary/Secondary School/"O" Level -
SMK PAKU
Malaysia,Sarawak 2018
Skills
- Positive attitude
- Teamwork and collaboration
- Customer service
- Cleaning and sanitizing
- Cash handling
- Safe food handling
- Food serving and preparation
Timeline
Tea Barista
KOI THE
09.2023 - Current
Service Crew Member
Infusion Roastery Cafe
02.2023 - 09.2023
Kitchen Staff Member
The Coffee Code
09.2021 - 01.2023
Kitchen Staff Member
Oriental Tea
11.2020 - 08.2021
Primary/Secondary School/"O" Level -
SMK PAKU
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