Chris Hoang

- Respond to customer inquiries and provide accurate quotations for ad hoc or special shipping requests.

- Manage customer service and sales support, covering both pre-sales and post-sales activities.

- Collaborate closely with cross-functional teams, including Operations, Finance, and other departments, to ensure seamless onboarding and account management.

- Arrange shipments with customers and contractors while ensuring compliance with relevant regulations.

- Build and maintain strong relationships with internal and external stakeholders.

- Handle customer inquiries promptly and effectively.

Work closely with internal operations to meet customer requirements efficiently.

- Interface with multiple parties, including customers, warehouses, carriers, and customs, to ensure all shipment requirements are met.

- Track and monitor shipment status, keeping customers informed accordingly.

Prepared beverages efficiently and ensured high-quality standards.
Operated cash register accurately, handling transactions and customer inquiries.
Maintained cleanliness and organization of work area to enhance service speed.
Provided friendly customer service to create a welcoming atmosphere.