CHO YING WONG
Summary
Dynamic Operations Manager with a proven track record at BAO SHI F&B MANAGEMENT PTE LTD, enhancing efficiency through strategic initiatives and effective leadership. Expert in inventory management and performance improvements, fostering teamwork and collaboration to drive operational excellence and achieve cost control. Committed to staff development and compliance with industry standards.
Overview
8
8
years of professional experience
Work History
Operation Manager
BAO SHI F&B MANAGEMENT PTE LTD
12.2017 - Current
- Streamlined operational processes to enhance efficiency across multiple departments.
- Led cross-functional teams in developing and implementing strategic initiatives.
- Optimized inventory management systems to reduce waste and improve cost control.
- Developed training programs for staff, improving performance and service quality.
- Analyzed operational metrics to identify areas for improvement and drive decisions.
- Established key performance indicators to monitor team productivity and service standards.
- Fostered relationships with suppliers to negotiate favorable terms and improve supply chain efficiency.
- Implemented technology solutions to automate workflows, enhancing overall operational effectiveness.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
Education
High School Diploma - Tourism And Hotel Management
Hong Kong Young Women's Christian Association Career DevelopAndTrainingCentre
Hong Kong09.2011
Skills
Operational excellence
Organizational development
Safety management
Workforce planning
Teamwork and collaboration
Operations management
Performance improvements
Inventory tracking and management
Effective leader
Hiring and onboarding
Staff training/development
Scheduling
Cost control
Delegating work
Product development
Data management
Languages
Chinese (Cantonese)
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
English
Intermediate (B1)
Timeline
Operation Manager
BAO SHI F&B MANAGEMENT PTE LTD
12.2017 - Current
High School Diploma - Tourism And Hotel Management
Hong Kong Young Women's Christian Association Career DevelopAndTrainingCentre