Hi, I’m
CHOW ATHEL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Manager with over 23 years of experience in Healthcare. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level trainer position. Ready to help team achieve company goals. Reliable employee seeking Numerology Trainer position. Offering excellent communication and good judgment.
Overview
25
years of professional experience
Work History
National University Hospital
Credential Trainer
11.2020 - Current
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
National University Hospital
Manager of Operations & Administration
07.2019 - Current
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Evaluated report data to proactively adjust and enhance operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
National University Hospital
Clinic Manager
07.2012 - 06.2019
Job overview
- Communicated, updated and advocated care plans to patients and family.
- Exercised exemplary clinical judgment when making care decisions.
- Observed and assessed patients to identify concerning symptoms.
- Verified work of subordinates against quality guidelines.
- Administered medications and topic treatments to address patient symptoms.
- Educated patients, families and caregivers about conditions and treatments.
- Improved patient well-being by offering advice on preventive health measures.
- Planned and implemented patient care to treat conditions or mitigate symptoms.
National University Hospital
Senior Staff Nurse
02.2010 - 06.2012
Job overview
- Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
- Gathered patient health data through interviews and observation, documenting data in electronic records.
- Promoted patient independence by teaching self-care skills.
- Assigned patient care to nurses based on skills and experience, contributing to higher standards of patient care and staff retention.
- Identified areas of training among [Number] nurses by maintaining records of continuous personal development and booking clinical training courses.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Managed elements of patient care from admission to discharge or transfer to other units.
- Implemented medication and IV administration, catheter insertion and airway management.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Identified learning needs of patients and families and responded with advocacy and health education.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
- Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Led successful team comprised of RNs, LPNs and ancillary staff.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
- Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
- Delivered proper care to victims of domestic violence at urgent care clinic.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
- Established staff schedules and assignments based on facility needs and equipment availability.
The Alfred Hospital
Registered Nurse
06.2008 - 11.2009
Job overview
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion and airway management.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Organized and managed care of patients undergoing various therapies and procedures.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Managed quality care for patients with lung failure, end-stage renal disease and coronary artery disease.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Teamed on trauma and emergency interventions involving serious lung transplant and thoracic surgery.
- Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
- Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
- Performed arterial cut-downs, inserted central lines and inserted endotracheal tubes
Singapore General Hospital
Senior Staff Nurse
07.2004 - 05.2008
Job overview
- Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
- Promoted patient independence by teaching self-care skills.
- Assisted physicians in minor surgeries by keeping instruments sterilized and maintaining inventory.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Managed elements of patient care from admission to discharge or transfer to other units.
- Implemented medication and IV administration, catheter insertion and airway management.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Identified learning needs of patients and families and responded with advocacy and health education.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
- Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Kept optimal supply levels in treatment rooms and other areas to meet typical patient loads.
- Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
- Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
- Delivered proper care to victims of domestic violence at urgent care clinic.
Singapore General Hospital
Staff Nurse
07.1999 - 06.2004
Job overview
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Promoted patient independence by teaching self-care skills.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Managed elements of patient care from admission to discharge or transfer to other units.
- Gathered patient health data through interviews and observation, documenting data in electronic records.
- Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
- Identified learning needs of patients and families and responded with advocacy and health education.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
- Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Assisted physicians in minor surgeries by keeping instruments sterilized and maintaining inventory.
- Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
- Kept optimal supply levels in treatment rooms and other areas to meet typical patient loads.
Education
University Of Sydney Australia
Bachelor of Science from Nursing
09.2006
Nanyang PolytechnicSingapore
No Degree from Advance Diploma in Medical Surgical Nursing
2003
University Overview
- Continuing education in Medical Surgical Nursing
Nanyang PolytechnicSingapore
No Degree from Diploma in Nursing
06.1999
Skills
- Trainer Mentoring
- Trainer Feedback
- Trainer Coaching
- Certified Personal Trainer
- Teambuilding
- Active Listening
- Decision-Making
- Staff Credential Verification
Timeline
Credential Trainer
National University Hospital
11.2020 - Current
Manager of Operations & Administration
National University Hospital
07.2019 - Current
Clinic Manager
National University Hospital
07.2012 - 06.2019
Senior Staff Nurse
National University Hospital
02.2010 - 06.2012
Registered Nurse
The Alfred Hospital
06.2008 - 11.2009
Senior Staff Nurse
Singapore General Hospital
07.2004 - 05.2008
Staff Nurse
Singapore General Hospital
07.1999 - 06.2004
University Of Sydney
Bachelor of Science from Nursing
Nanyang Polytechnic
No Degree from Advance Diploma in Medical Surgical Nursing
Nanyang Polytechnic
No Degree from Diploma in Nursing
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