Summary
Dynamic Store Manager with a proven track record at Transmarco Concept Pte Ltd. Expertise in customer service management and problem-solving. Implemented a successful mentoring program, resulting in improved team performance and enhanced customer satisfaction. Strong skills in cash management and proficiency in POS systems. Able to create a positive and efficient store environment through effective leadership.
Overview
11
11
years of professional experience
Work History
Store Manager
Transmarco Concept Pte Ltd
06.2014 - Current
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
'O' Level -
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Store opening and closing
- Team leadership
- Friendly and positive
Timeline
Store Manager - Transmarco Concept Pte Ltd
06.2014 - Current
Ghim Moh Secondary School - 'O' Level ,
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