Choon Ming Chng

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Developed systems and procedures to improve operational quality and team efficiency.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.

* Manage public bus services under my charge, strictly adhere to service standard set by company.

* Manage live operation of the bus services on the road, ensuring services reliability.

* Anticipate road conditions, negate and reduce any disruptions due to incident or accident.

* Incident or accident and risk management of public bus services.

* Prepare daily and weekly reports of bus service reliability.

* Ensuring all information delivered are of precise and accurate.

* Report to stake holders regarding any crisis management.

* Coordinate with external parties for any assistance needed.

• Ensured compliance with regulations and policies through diligent oversight of daily activities and procedures.
• Developed and maintained positive relationships with staff in unit and in other units.
• Supervised work of junior officers, evaluated performance and produced detailed reports.
• Enhanced unit readiness by conducting thorough training sessions and implementing strategic planning initiatives.
• Coordinated joint exercises with foreign military partners to strengthen alliances and improve interoperability.
• Conducted comprehensive evaluations of equipment maintenance programs, identifying areas for improvement and increasing overall functionality rates.
• Organized morale-boosting events for unit members to promote camaraderie and foster a positive work environment.
• Implemented innovative tactics to achieve mission objectives under challenging conditions.
• Coordinated with personnel to develop strategic plans for unit actions.
• Improved operational efficiency by streamlining processes and optimizing resource allocation.
• Led team of more than 80 personnel for successful completion of vital missions, ensuring safety and effectiveness in operations.
• Collaborated with interagency partners to enhance information-sharing and coordination, resulting in more effective operational planning.
• Adhered to strict protocols and followed orders while conducting operational missions.
• Protected and guided personnel under command, maintaining safety, well-being, and mission readiness.
• Mentored junior specialists in leadership development, contributing to a high-performing organizational culture.
• Established effective communication channels among diverse teams, enabling seamless collaboration in joint operations.
• Coordinated logistics for 200 personnel under challenging and fast-changing conditions.
• Trained personnel to improve performance and attain mission-ready status.
• Served as a key liaison between military units and civilian agencies during disaster relief operations, facilitating efficient coordination efforts.
• Proved successful working within tight deadlines and a fast-paced environment.
• Planned and coordinated tactical movements of personnel and equipment.
• Handled administrative requirements, maintained records and submitted operational reports.
• Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.