Choon Chin Chew
Summary
Proven service professional with a track record of enhancing customer satisfaction at Timbre through expert order accuracy and exceptional guest service. Skilled in POS system operation and adept at fostering warm customer relationships, significantly contributing to team success. Demonstrates strong organizational abilities and cash handling, ensuring seamless dining experiences.
Diligent [Desired Position] with solid background in food service. Successfully contributed to high customer satisfaction and smooth restaurant operations. Demonstrated strong communication and multitasking abilities.
Overview
15
15
years of professional experience
Work History
Service Caption
Timbre
10.2009 - 12.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
No Degree - N.A
Shuqun Secondary School
Jurong East12-1990
Skills
- Customer satisfaction
- Order taking
- Guest service
- Organization
- Cash handling
- POS system operation
- Order accuracy
- Customer service
Timeline
Service Caption
Timbre
10.2009 - 12.2024
No Degree - N.A
Shuqun Secondary School
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