Chong Wen Jing
Singapore
Summary
I am a curious and driven individual that is willing to learn and grow. Dependable and possesses strong abilities in communication and teamwork. Able to adapt to changing environments and expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress (Part-Time)
Conrad Centennial Singapore
05.2023 - Current
- I learn to remain calm and collected during hectic shifts or when interacting with difficult guests.
- Promote a culture of teamwork among staff members through open communication and cooperation during shifts.
- Build relationship with regular guests through friendly interactions.
- Shown excellent multitasking skills by managing several tables and orders while providing great customer service.
Social Media Marketing Intern
Singapore Turf Club
03.2023 - 08.2023
- Created and presented concepts for social media campaigns
- Weekly social media profile updates were made to improve the company's online visibility.
- Enhanced overall visibility on social media with consistent branding standards on all platforms.
- Boosted website traffic by producing and sharing engaging industry-related videos and pictures related to the industry.
Service Ambassador Intern
Sentosa Island
10.2020 - 03.2021
- Provided excellent service to enhance guest experiences and boost repeat business.
- Coordinated closely with other departments to fill any gaps in the overall service experience.
- Enhanced customer satisfaction by promptly answering any inquiries and resolving problems.
- Maintained a welcoming environment while providing assistance to meet customer's needs.
Education
Diploma - Business Studies
Ngee Ann Polytechnic
05.2024
Higher National Certificate - Leisure & Travel Operations
ITE College West
04.2021
Skills
- Market research
- Customer service
- Content generation
- Data entry proficiency
Websites
Certification
- Minor in Applied Psychology, Present
- Social Media, Present
Languages
English
Chinese
Hobbies and Interests
Reading
Timeline
Waitress (Part-Time)
Conrad Centennial Singapore
05.2023 - Current
Social Media Marketing Intern
Singapore Turf Club
03.2023 - 08.2023
Service Ambassador Intern
Sentosa Island
10.2020 - 03.2021
Higher National Certificate - Leisure & Travel Operations
ITE College West
- Minor in Applied Psychology, Present
- Social Media, Present
Diploma - Business Studies
Ngee Ann Polytechnic
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