Chong Jia Xuan
Summary
Dynamic Assistant F&B Manager with strengths in team development and operational management. Trains and mentors staff to enhance service quality and compliance with safety standards. Drives improvements through guest feedback and fosters a collaborative work environment.
Overview
11
11
years of professional experience
Work History
Assistant F&B Manager
Hanbaobao Ptd Ltd
11.2015 - 05.2026
- Managed inventory, ordered supplies, and monitored stock levels to ensure smooth operational flow.
- Ran operations successfully according to industry best practices and owner standards.
- Solicited guest feedback on food and beverage service to identify improvement areas and enhance overall guest satisfaction.
- Scheduled employees to keep shifts well-staffed.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Maintained cleanliness and organisation within the dining area, adhering to hygiene standards.
- Facilitated regular team meetings and updates to improve communication and collaboration within the team.
- Assisted with HRMS payroll system management to ensure accuracy in payroll processing.
Education
Diploma of Higher Education - Diploma in Business Practice (International Human Resources Management)
Republic Polytechnic
9 Woodlands Avenue 9, Singapore 738964. 2024 - 2026
Diploma of Higher Education - Specialist Diploma in Food Services.
William Angliss Institute
Cuppage Rd, #10-15/17 Starhub Centre, 51, SG. 2022 - 2024
Skills
- F&B inventory management
- Inventory management
- Food hygiene
- Safety compliance
- Payroll administration
- Staff scheduling
- HR and recruitment
- Employee training
- Customer service excellence
- Customer service
- Guest feedback
- Team building
- Positive attitude
Languages
English
Advanced
C1
Chinese (Mandarin)
Advanced
C1
Timeline
Assistant F&B Manager
Hanbaobao Ptd Ltd
11.2015 - 05.2026
Diploma of Higher Education - Diploma in Business Practice (International Human Resources Management)
Republic Polytechnic
2024 - 2026
Diploma of Higher Education - Specialist Diploma in Food Services.
William Angliss Institute
2022 - 2024