CHOLLADA SUWANNACHAIROB
Cabin Crew
Bangkok
Summary
Experienced hospitality professional with 2+ years in five-star guest service. Skilled in providing exceptional, culturally aware, and safety-focused service in high-pressure settings. Eager to contribute to Airline's world-class standards with strong interpersonal skills, adaptability, and commitment to passenger satisfaction.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Guest Service Agent
Somerset Pattaya
08.2023 - Current
- Assisted guests with check-in and check-out processes, ensuring accurate information was recorded in the property management system.
- Acted as liaison between guests and hotel departments to facilitate communication regarding special requests or concerns effectively addressing any issues that arose during their stay.
Guest Service Agent
Pullman Khonkaen Raja Orchid
01.2023 - 07.2023
- Managed guest inquiries and resolved issues promptly, enhancing overall guest satisfaction and experience.
- Coordinated room assignments and handled special requests, ensuring smooth operations during peak periods.
Event Organizer & Coordinator
July Studio
09.2021 - 01.2023
- Planned and executed a diverse range of events, coordinating logistics such as venue selection, vendor management, and attendee registration to ensure seamless operations.
- Collaborated with creative teams to design promotional materials, utilizing software tools for graphics and layout to enhance event visibility and engagement.
- Coordinated logistics for events, managing vendor relationships and ensuring timely delivery of services and materials.
Education
Bachelor of Business Administration - Tourism Industry Management
Khon Kaen University
THAILAND 08.2019 - 05.2022
High School Diploma - Science - Mathematics
Triam Udom Suksa School of The Northeast
THAILAND 05.2016 - 03.2019
Skills
- Exceptional customer service and communication
- Cultural awareness and empathy
- Teamwork and collaboration
- Problem-solving under pressure
- Patience and composure
Certification
First Aid & CPR Certification
Passport Valid Until
05/30/29
Height Cm
161
Weight Kg
60
Reach Cm
213
Visible Tattoos
No
Personal Information
- Date of Birth: 03/02/00
- Nationality: Thai
Achievements And Leadership
- Outstanding Student Leader 2021
- Exceptional Student Leader 2020
- University Student Organization Advisor
- Deputy Head of Arts and Culture Development, Student Club
Timeline
Guest Service Agent
Somerset Pattaya
08.2023 - Current
Guest Service Agent
Pullman Khonkaen Raja Orchid
01.2023 - 07.2023
Event Organizer & Coordinator
July Studio
09.2021 - 01.2023
Bachelor of Business Administration - Tourism Industry Management
Khon Kaen University
08.2019 - 05.2022
High School Diploma - Science - Mathematics
Triam Udom Suksa School of The Northeast
05.2016 - 03.2019
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