Edmund Chng
Summary
Details Nationality Singaporean Date / Place of birth Singapore 10/07/1990
Summary:
Results-oriented Business Development and Client Servicing Executive with a proven track record of driving revenue growth, cultivating strategic partnerships, and delivering exceptional client satisfaction. With 7 years of experience in Finance, I have consistently demonstrated expertise in expanding market presence, fostering lasting client relationships, and exceeding revenue targets. Adept at identifying opportunities for business expansion, I bring a unique blend of strategic vision and hands-on execution to drive sustainable business success. Strong network within the Family Office, Hedge Fund and Private Equity space.
Overview
16
16
years of professional experience
Work History
Associate Director of Sales
CaproAsia
06.2023 - Current
- Developed and implemented sales strategies to increase revenue growth.
- Analyzed market trends, customer feedback and competitor data to identify opportunities for improvement.
- Collaborated with marketing teams to develop promotional materials and campaigns.
- Conducted weekly meetings with the sales team to review goals and objectives.
- Created monthly reports highlighting sales performance metrics.
- Established relationships with key customers in order to maintain loyalty and grow business volume.
- Utilized CRM software to track customer interactions, analyze data and create forecasts.
- Organized trade shows, conferences and special events as part of the overall sales strategy.
- Working closely with financial institutions (Family Office, Hedge Funds, Private Equity) within APAC region
Investor Relations (Tempt Role)
With Intelligence
01.2023 - 06.2023
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Engage with hedge fund C-level executives to discuss potential sponsorships and collaborations
- Created and managed extensive data contacts for all hedge funds based in Singapore, Hong Kong, Korea, China and Thailand.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Helped team meet regulatory requirements by coordinating documentation and filings.
- Evaluated potential subject participants to assess suitability for planned studies.
- Collected data on competitors, consumers and marketplace and consolidated data into presentations and reports.
- Tracked worldwide events to include natural disasters, political events, civil unrest, and criminal activity for research into effects on corporate business and personnel.
- Developed macros, special formulas and other actions to produce reliable and consistent statistical reviews.
- Gathered and organized information for research purposes.
- Achieved Nomination for 'Best Overseas Event (Up to 1000 attendees)'
- Kept client financial plans optimized for current market trends and economic conditions.
- Expanded customer base through community outreach and strategic business partnerships.
Private Client Executive
BUPA GLOBAL
02.2019 - 03.2021
- Attending to sales inquires (HNW & UHNW)
- Client issues (Claims, Payment, Transfers)
- Marketing for the Direct sales channel for new business via SEO channels such as collaborating with local foreign associations to connect with expats and also attending High Net worth events, (e.g Prestel Family Office event) allowing me to connect with family offices, private bankers, and etc to tap into their client base
- Conducted research on industry trends, competitive landscapes, and customer needs.
- Organized and facilitated regular meetings with senior management teams.
- Business Development for Direct Sales Channel
- Planning Marketing Strategies by researching competitor products.
- Managed over 80 customer calls per day
- Achieved Monthly KPIs (45K Sterling Pounds)
- Conducted KYC formality reports on questionable accounts and transactions.
- Conducted thorough reviews for high risk clients based on stratified risk level guidelines.
Business Strategist
AXA Insurance Pte Ltd
02.2017 - 01.2019
- Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Gathered, documented and modeled data to assess business trends.
- Analyzed statistical data using both modern and traditional methods.
- Interpreted data and made recommendations from findings.
Business Development Associate
Futron Pte Ltd
01.2008 - 01.2011
- Managing monthly sales KPIs with B2B and B2C clients
- Planning marketing materials to be sent out to existing and prospective clients
- Scheduling all client site visits
- Prepared monthly sales and expenses report
- Maintained proper documentation of sales orders and products
- Arranged scheduled meetings and appointments
- Quotation for clients
- Achieving monthly KPIs 80% of time
Education
Bachelor of Science - Management with International Business
University of Royal Holloway
Singapore04.2016
Diploma - Marketing Management
Kaplan Higher Education
Singapore06.2014
No Degree - O'levels
BMC International College
Singapore12.2008
No Degree - N'levels
Serangoon Gardens Secondary
Singapore12.2007
Skills
- Fast Learner
- Creativity
- Microsoft PowerPoint
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Customer Service
- Hubspot
- Sales Force
- Critical Thinking
- Salesforce
- Client Needs Assessment
- Client Engagement
- Salesforce
- Client Needs Assessment
- Client Engagement
Languages
English
First Language
English
Proficient (C2)
C2
Chinese (Mandarin)
Proficient (C2)
C2
Accomplishments
- Achieved Nomination for 'Best Overseas Event
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Timeline
Associate Director of Sales
CaproAsia
06.2023 - Current
Investor Relations (Tempt Role)
With Intelligence
01.2023 - 06.2023
Private Client Executive
BUPA GLOBAL
02.2019 - 03.2021
Business Strategist
AXA Insurance Pte Ltd
02.2017 - 01.2019
Business Development Associate
Futron Pte Ltd
01.2008 - 01.2011
Bachelor of Science - Management with International Business
University of Royal Holloway
Diploma - Marketing Management
Kaplan Higher Education
No Degree - O'levels
BMC International College
No Degree - N'levels
Serangoon Gardens Secondary
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