CHLOE MINKYUNG CHANG
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Account Executive
Vimeo Singapore
05.2024 - Current
- Consistently exceed sales quotas by selling Vimeo's Enterprise and OTT solutions to enterprise clients
- Drive new business acquisition through outbound prospecting, networking, and lead qualification
- Develop and execute strategic account plans to cultivate relationships and maximize revenue within target accounts
- Deliver tailored product demonstrations showcasing the value and capabilities of Vimeo’s platform
- Leverage outcome-based selling techniques to address client needs and position Vimeo as a business enabler
- Manage a robust sales pipeline and maintain accurate records of sales activities in Salesforce
- Collaborate with internal teams, including Sales Engineering and Customer Success, to ensure a seamless client experience
- Stay informed about industry trends and competitive dynamics in online video, live streaming, and enterprise technology
Client Solutions Executive
Preqin Singapore
09.2022 - 05.2024
- In this role, I was responsible for managing key client accounts, driving account expansion initiatives, and ensuring the successful adoption of Preqin’s platform within the financial markets sector
- Account Management: Oversaw a portfolio of clients, ensuring their business objectives were met through proactive engagement and strategic use of the Preqin platform
- Account Expansion: Identified growth opportunities within existing accounts by analyzing client needs, proposing additional solutions, and collaborating with sales teams to secure upsell and cross-sell opportunities
- Stakeholder Engagement: Built and maintained strong relationships with key decision-makers, ensuring alignment with their strategic goals and long-term plans
- Data-Driven Insights: Leveraged client usage data and market insights to identify trends and deliver tailored recommendations that enhanced value and drove adoption of additional platform features
- Revenue Growth: Played an integral role in achieving account growth targets by driving platform utilization, securing renewals, and expanding account footprints
- Collaboration with Sales Teams: Worked closely with sales teams to strategize and execute initiatives that increased client retention and generated new revenue streams within existing accounts
- Strategic Planning: Regularly reviewed account performance and prepared growth plans to deepen client relationships, strengthen platform dependency, and maximize account potential
- Problem-Solving & Advocacy: Acted as an advocate for clients, identifying and resolving challenges that impacted account growth, ensuring long-term success and satisfaction
Retention Manager
Xtrade Singapore
01.2022 - 09.2022
- In my role as a Retention Manager at Xtrade Singapore, I focused on building and maintaining strong client relationships and facilitating their success in the world of CFD trading
- Managed private client relationships, offering tailored solutions to meet their unique needs
- Stayed current with market trends and information across a range of major instruments, including cryptocurrencies, indices, commodities, equities, forex, bonds, and ETFs
- Collaborated closely with the Risk, Document, and Payment departments to address and resolve issues promptly, ensuring a positive customer experience
- Conducted client training sessions to enhance their proficiency with the company's trading platform
- Played an integral role in achieving high client acquisition, retention, and reactivation rates
- Prioritized professional communication to ensure customer satisfaction and foster long-term relationships
Relationship Manager
Motorway Group Singapore
09.2017 - 01.2022
- As a Relationship Manager at Motorway Group Singapore, I successfully managed corporate accounts, including Korean and local clientele
- Demonstrated a strong ability to develop and secure new business leads and expand the client base within the corporate sector
- Built and maintained robust relationships with existing clients, ensuring their needs were met and expectations exceeded
- Formulated and executed strategic sales plans to achieve and surpass Key Performance Indicators (KPIs)
- Facilitated tender projects by coordinating with manufacturers and clients, ensuring smooth project execution
- Managed high-profile projects in collaboration with prestigious clients such as Singapore Army, PSA Private Company, and MNC projects with MBS and Toyota Singapore
Education
Bachelor degree - Global Logistics Supply Chain Management
Northumbria University
Diploma - Logistics Supply Chain Management
Kaplan Singapore
High School - undefined
Han Gang Media High School
Skills
Able to work under pressure
Adaptability
Account management
Customer service
Account planning
Business development
Contract negotiation
Strong relationships
Revenue generation
Pipeline management
Certification
Fundamentals of Alternative investment, CAIA Association
Timeline
Account Executive
Vimeo Singapore
05.2024 - Current
Client Solutions Executive
Preqin Singapore
09.2022 - 05.2024
Retention Manager
Xtrade Singapore
01.2022 - 09.2022
Relationship Manager
Motorway Group Singapore
09.2017 - 01.2022
Diploma - Logistics Supply Chain Management
Kaplan Singapore
High School - undefined
Han Gang Media High School
Bachelor degree - Global Logistics Supply Chain Management
Northumbria University
Similar Profiles
Deborah LimDeborah Lim
Senior Account Executive (APAC) at VimeoSenior Account Executive (APAC) at Vimeo
Prajay SivadasanPrajay Sivadasan
Support Specialist at VimeoSupport Specialist at Vimeo
Vinay ShardulVinay Shardul
Business Intelligence Developer III at VimeoBusiness Intelligence Developer III at Vimeo