Chloe Ho

- Administrative Support: Perform general office duties such as answering phones, managing emails, and handling correspondence. Greet and assist visitors and clients in a professional manner.

- Scheduling and Coordination: Manage and coordinate executive calendars, schedule meetings, appointments, and travel arrangements. Organize and prepare materials for meetings and presentations.

- Document Management: Maintain and organize files, records, and documentation, both electronic and physical. Prepare and proofread reports, memos, and other documents as needed.

- Office Organization: Oversee office supplies inventory, order replacements, and ensure that the office environment is tidy and organized. Coordinate with vendors and service providers as necessary.

- Data Entry and Reporting: Enter and update data in various systems and databases. Generate reports and perform routine data analysis to support departmental needs.

- Confidentiality and Compliance: Handle sensitive information with discretion and maintain confidentiality. Ensure compliance with company policies and relevant regulations.

- Customer Service: Address inquiries and resolve issues promptly, providing excellent service to clients, customers, and internal staff.

- Participated in a comprehensive training program designed to develop skills in various business functions, including operations, finance, and human resources.

- Assisted with project management and operational tasks, contributing to the successful execution of key initiatives.

- Collaborated with senior management to gain insights into strategic planning and leadership practices.

- Analyzed business performance data and prepared reports to support decision-making and strategic planning.

- Engaged with clients and customers to understand their needs and deliver exceptional service, enhancing overall customer satisfaction.

- Improved delivery times by optimizing routes and coordinating with transportation providers.

- Participated in cross-functional teams focused on continuous improvement initiatives within the organization''s supply chain operations.

- Resolved disputes with suppliers or carriers promptly, protecting company interests while fostering positive working relationships.

- Evaluated potential suppliers based on criteria such as reliability, pricing structure, and ability to meet delivery deadlines.

- Enhanced warehouse efficiency by reorganizing storage layout for easier access to high-demand items.

- Collaborated with sales teams to forecast demand and ensure adequate product availability during peak periods.

- Maintained open lines of communication between logistics, sales, and production departments to ensure a cohesive approach to supply chain management.