CHlOE HO
Summary
Greetings, My name is Chloe, a 28 years old Singapore PR. With my background in graduated Finance and Marketing University major logistic import export. I bring a well-rounded skill set with experience in secretary, administration, human resources, finance and logistic. Currently, I serve as a secretary at a Podiatrist Centre, where I excel in managing schedules, customer interactions, and daily office operations. My roles also include overseeing HR functions like recruitment and employee relations, as well as handling finance and accounting tasks, such as budgeting and payroll. Additionally, I provide project support, ensuring smooth and efficient technology operations, interfacing with customers from around the world. This diverse background highlights my adaptability and proficiency in enhancing organizational efficiency and supporting team success.
Overview
7
7
years of professional experience
Work History
Secretary
Family Podiatry Centre
04.2024 - Current
- Maintained daily report documents, memos and invoices.
- Prepare and maintain accurate financial statements and reports.
- Manage the recruitment process, including job postings, candidate sourcing, interviewing, and onboarding.
- Develop and implement project plans, including objectives, timelines, and budgets.
- Coordinate with local teams, contractors, and stakeholders to ensure effective project execution.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Management Trainee
Iron Chef F&B
9 2018 - 10.2019
- Planned, prioritized and managed time, increasing productivity and efficiency
- Provided exceptional customer service, ensuring a positive experience for every customer
- Demonstrated adaptability by quickly learning and implementing new tasks, such as noting down out-of-stock items and effectively communicating inventory needs to management
- Handed various administrative tasks efficiently, including inventory management, and coordinating with suppliers for restocking
- Collaborated with team members to maintain a smooth flow of operations and address any customer concerns effectively
- Assisted in training new staff members, sharing product knowledge and best practices to ensure consistency in service quality.
Logistic sales
Alpha Trans LTD
01.2018 - 07.2018
- Coordinated and monitored shipments for multiple clients ensuring timely pick-up and delivery
- Maintained shipment status updates and communicated service updates to customers and carriers
- Successfully managed supply chain operations for large-scale projects, ensuring timely delivery of materials and supplies
- Provided guidance and support to team members regarding their job roles within the logistic department
- Managed 10+ shipments weekly with 98% on-time delivery rate
- Provided excellent customer service resulting in a 15% increase in repeat business.
Education
Bachelor's degree - Logistic Import - Export
University of Finance Marketing
05.2018
Skills
Office Administration
Timeline
Secretary
Family Podiatry Centre
04.2024 - Current
Logistic sales
Alpha Trans LTD
01.2018 - 07.2018
Management Trainee
Iron Chef F&B
9 2018 - 10.2019
Bachelor's degree - Logistic Import - Export
University of Finance Marketing
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