Chloe Chan
Summary
Dynamic professional with proven reliability and a positive demeanor, demonstrated through impactful customer engagement at H&M Hennes & Mauritz. Excelled in sales promotion and problem-solving, leveraging fluency in English and Mandarin. Skilled in organizing events and marketing campaigns, enhancing team efficiency and client satisfaction without exceeding a numerical reference.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Associate
H&M Hennes & Mauritz
04.2024 - 05.2024
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Event Assistant
Event Emporium
12.2023 - 02.2024
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
- Directed team to set up and keep banquet space clean and presentable for guests.
Flyer Distributor
IKEN
11.2022 - 12.2022
- Provided valuable feedback to management on best practices for future marketing efforts based on distribution experiences.
- Maintained professional appearance while representing the company during flyer distribution campaigns.
- Distributed flyers to homes in multiple communities to advertise client offer and increase sales.
Education
No Degree - Business Administration
ITE College Central
Singapore01-2025
No Degree - Elementary Education
Guangyang Secondary School
Singapore09-2023
No Degree - Primary Education
Pei Chun Public School
Singapore 11-2019
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Sales promotion
- Problem-solving
- Fluent in English and Mandarin
- Writing
Certification
- [Member of Prefectorial Board] [Guangyang Secondary School] [May 2023, May 2024
- [Green Champion of Sustainability Basecamp] [ITE College Central] [May 2024]
- [Prompt Engineering Baseline Module] [ITE College Central] [Nov 2024]
Hobbies
I really enjoy writing and playing games during my free time such as Mobile Legends Bang Bang. It serves a stress reliever for me and I occasionally go to arcades for games such as Wangan Midnight and MaiMai. Besides, I also really love photography, basketball and badminton.
Hobbies
Basketball
Badminton
Writing
Gaming
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Retail Associate
H&M Hennes & Mauritz
04.2024 - 05.2024
Event Assistant
Event Emporium
12.2023 - 02.2024
Flyer Distributor
IKEN
11.2022 - 12.2022
No Degree - Business Administration
ITE College Central
No Degree - Elementary Education
Guangyang Secondary School
No Degree - Primary Education
Pei Chun Public School
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