CHIRAG DABRA
Jurukshetra
Summary
Results-oriented and professional. Diploma holder in Hospitality Management from Touchstone International and 66% graduation score from Maharaja Agrasen Himalayan Garhwal university in Bachelors of commerce. Recognized for leadership, cost optimization, and outstanding teamwork. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
Chillas Indian Restaurant
- Ensure top-notch guest satisfaction by supervising front desk and guest services operations
- Lead and develop department heads and staff, fostering teamwork and excellent customer service
- Monitor JPIs, implement strategies to enhance efficiency, and enforce hotel policies
- Collaborate on budgeting and financial planning, driving revenue growth
- Participate in sales activities to attract clients and maintain corporate relationships
- Maintain compliance with health, safety, and security regulations
Assistant Manager of Operations
Restaurant
08.2023 - Current
- Coordinated with General Manager in different operational issues and promotional activities.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Diploma - Hospitality Management
Touchstone International
SingaporeBachelors - Commerce
Maharaja Agrasen Himalayan Garhwal University
PauriAdvanced Diploma In Hospitality Management -
Spring International College
04.2024
Skills
- Customer Service
- Time Management Skills
- Ability to Work in a Team
- Creative Problem Solving
- Good Communication
- Detail Oriented
- Analytical Thinking Skills
- Microsoft Office Specialist
Languages
Hindi
English
Timeline
Assistant Manager of Operations
Restaurant
08.2023 - Current
Diploma - Hospitality Management
Touchstone International
Bachelors - Commerce
Maharaja Agrasen Himalayan Garhwal University
Assistant Manager
Chillas Indian Restaurant
Advanced Diploma In Hospitality Management -
Spring International College
Similar Profiles
Jordan RowlandsJordan Rowlands
Cooking Assistant at Chillas TakeawayCooking Assistant at Chillas Takeaway
Logan FlanneryLogan Flannery
Fry Cook at Chillas TakeawaysFry Cook at Chillas Takeaways
BABANDEEP KAURBABANDEEP KAUR
Assistant Manager at Indian Zack's Indian restaurantAssistant Manager at Indian Zack's Indian restaurant
Joseph RobinsonJoseph Robinson
Assistant Manager at BetfredAssistant Manager at Betfred
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks