Chinnadurai Nallathambi
Summary
Skilled with experience in repair and maintenance of computer, automated teller and office machines. Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines.
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
10
10
years of professional experience
Work History
ATM Technician
Triple S Production Pte Ltd
2022.07 - Current
- Demonstrated increased knowledge of company products and equipment.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Assisted customers with technical support inquiries.
- Installed and maintained automated teller machines in retail stores.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Documented changes and actions in computer-based tracking system.
- Updated and replaced outdated drivers and software for computers and office machines.
- Restored data on computers and office machines.
- Serviced equipment for expedient repair and minimal downtime.
- Facilitated maintenance team training procedures to align with company standards.
- Trained customer employees and managers on machine use and maintenance.
- Inspected and tested faulty circuit boards and microprocessors.
- Evaluated systems according to predetermined checklist and noted issues.
- Generated reports for customer service issues and repair records.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
- Efficiently troubleshot and repaired equipment to cut company costs and maximize productivity.
- Performed maintenance duties and safely handled chemicals and solutions.
- Developed detailed maintenance schedules for equipment to maximize equipment lifetimes.
General Worker Scaffold Erector, Confined Space
Dragages construction pte ltd
2019.06 - 2022.01
- Assembled, erected and dismantled scaffolding structures to meet project needs.
- Followed OSHA regulations and safety standards when installing and working with scaffolding.
- Built custom scaffolding structures to specifications for diverse applications.
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
- Worked in team-focused environment to collaboratively complete projects on time and within budget.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Inspected scaffolding for safety and structural integrity before each use.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Controlled hazardous materials and waste incidents to avoid fires and injuries.
- Developed and implemented fire safety plans to increase preparedness and rapid response.
Pipefitter
Allnabhutha
2017.08 - 2018.06
- Followed safe work practices, which included fall protection and personal protective equipment.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
- Installed new systems and connected piping to existing components by welding, bolting and threading.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Threaded pipes using piping machines.
- Planned pipe system layout, installation and repair according to specifications.
- Measured, threaded, and cut materials to correct angles.
- Filled pipe systems with water and air to determine location of leaks.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
Quality Controller
TVS Motor Company
2013.06 - 2015.05
- Improved quality processes for increased efficiency and effectiveness.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Developed and implemented quality assurance improvements.
- Rejected materials, components and finished products and documented reasons.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Calibrated tools and equipment to meet requirements.
- Performed continuous reviews of quality management system.
- Reviewed incoming materials against specifications.
- Assessed incoming parts for adherence to production requirements.
- Calibrated instruments and scales in production area and quality lab.
- Performed root cause analysis on non-compliant parts.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Education
Diploma - Diploma Mechanical Tool And Die
Manora Polytechnic
Kotakudi Tamilnadu,India06.2013
Higher Secondary - Higher Secondary
Government Higher Secondary School
Pappanadu,Tamil Nadu,India05.2010
Skills
- Microsoft Office
- Operational Efficiency
- Operating System Configuration
- Corporate Procedures
- Safety Protocols
- Customer Transactions
- Customer Needs Assessments
- Repair Billing
- Technical Documentation
- Telephone Support
- Customer Experience
- ATM Servicing
- Data Recovery
Timeline
ATM Technician
Triple S Production Pte Ltd
2022.07 - Current
General Worker Scaffold Erector, Confined Space
Dragages construction pte ltd
2019.06 - 2022.01
Pipefitter
Allnabhutha
2017.08 - 2018.06
Quality Controller
TVS Motor Company
2013.06 - 2015.05
Diploma - Diploma Mechanical Tool And Die
Manora Polytechnic
Higher Secondary - Higher Secondary
Government Higher Secondary School
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