Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ching Hong Tiong

Summary

Proven in enhancing customer satisfaction and streamlining operations, I leveraged bakery equipment knowledge and exceptional communication skills at Bakemore Sibu. By implementing cost-saving strategies and mastering food preparation techniques, I contributed to significant quality improvements, fostering a results-driven environment and achieving higher profit margins.

Overview

5
5
years of professional experience

Work History

Bakery Clerk

Bakemore Sibu
02.2023 - 03.2024
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Kitchen Crew

C＆C Gallery， Sibu
02.2022 - 01.2023
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.

BBQ Cook

Tong Xin Corner
04.2019 - 04.2022
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Partnered with management in the hiring and training of new team members, ensuring seamless integration into existing kitchen operations.
  • Mastered various cooking techniques for diverse BBQ menu offerings, resulting in consistent flavor profiles and presentation.
  • Implemented cost-saving measures without compromising quality or taste, contributing to higher profit margins for the establishment.

Education

SPM -

SMK Tung Hua
Sarawak,Sibu
06.2020

Skills

  • Customer Service
  • Food Preparation
  • Bakery equipment knowledge
  • Food handling safety
  • Good communication
  • Diligent
  • Willing to Learn

Languages

Chinese (Mandarin)
Upper intermediate (B2)
英语
Intermediate (B1)
Malay
Intermediate (B1)

Timeline

Bakery Clerk

Bakemore Sibu
02.2023 - 03.2024

Kitchen Crew

C＆C Gallery， Sibu
02.2022 - 01.2023

BBQ Cook

Tong Xin Corner
04.2019 - 04.2022

SPM -

SMK Tung Hua

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Ching Hong Tiong