Summary
Overview
Work History
Education
Skills
Timeline
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Chin Yang Ng

Singapore

Summary

Dynamic Operations Supervisor with a proven track record at Siang Hin Services, excelling in performance monitoring and task delegation. Skilled in optimizing team workflows and fostering collaboration, I successfully trained staff, enhancing productivity and achieving project goals. Adept at resource allocation, I consistently drove operational excellence and improved team performance.

Overview

7
7
years of professional experience

Work History

Operations Supervisor

Siang Hin Services
01.2025 - Current
  • Oversaw daily operations, ensuring adherence to safety and quality standards.
  • Managed team workflows, optimizing productivity and resource allocation.
  • Trained and mentored staff, fostering skill development and collaboration.
  • Coordinated cross-functional communication to streamline project execution.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.

Deputy Team Leader

DBS Bank
06.2018 - 12.2024
  • Assisted in coordinating project tasks, facilitating communication between team members and stakeholders.
  • Learned and utilized project management tools to track progress and report updates effectively.
  • Running above individual sales target to support Team Leader targets.
  • Provided administrative support, helping streamline workflows and optimize resource allocation.
  • Reviewed and assessed team performance regularly, providing constructive feedback for continuous improvement.
  • Facilitated training sessions for new hires, accelerating their integration into the team and boosting overall performance levels.
  • Assisted Team Leader in developing project plans, ensuring timely completion of tasks and meeting objectives.
  • Contributed to team meetings by sharing observations and insights for process improvements.

Education

Bachelor of Arts -

Royal Melbourne Institute of Technology
11-2018

High School Diploma -

Nanyang Polytechnic
Singapore
04-2013

Chong Boon Secondary School
Singapore
12-2009

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision

Timeline

Operations Supervisor

Siang Hin Services
01.2025 - Current

Deputy Team Leader

DBS Bank
06.2018 - 12.2024

Bachelor of Arts -

Royal Melbourne Institute of Technology

High School Diploma -

Nanyang Polytechnic

Chong Boon Secondary School

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Chin Yang Ng