Chin Yang Ng
Singapore
Summary
Dynamic Operations Supervisor with a proven track record at Siang Hin Services, excelling in performance monitoring and task delegation. Skilled in optimizing team workflows and fostering collaboration, I successfully trained staff, enhancing productivity and achieving project goals. Adept at resource allocation, I consistently drove operational excellence and improved team performance.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
Siang Hin Services
01.2025 - Current
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Managed team workflows, optimizing productivity and resource allocation.
- Trained and mentored staff, fostering skill development and collaboration.
- Coordinated cross-functional communication to streamline project execution.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Deputy Team Leader
DBS Bank
06.2018 - 12.2024
- Assisted in coordinating project tasks, facilitating communication between team members and stakeholders.
- Learned and utilized project management tools to track progress and report updates effectively.
- Running above individual sales target to support Team Leader targets.
- Provided administrative support, helping streamline workflows and optimize resource allocation.
- Reviewed and assessed team performance regularly, providing constructive feedback for continuous improvement.
- Facilitated training sessions for new hires, accelerating their integration into the team and boosting overall performance levels.
- Assisted Team Leader in developing project plans, ensuring timely completion of tasks and meeting objectives.
- Contributed to team meetings by sharing observations and insights for process improvements.
Education
Bachelor of Arts -
Royal Melbourne Institute of Technology
11-2018
High School Diploma -
Nanyang Polytechnic
Singapore04-2013
Chong Boon Secondary School
Singapore12-2009
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
Timeline
Operations Supervisor
Siang Hin Services
01.2025 - Current
Deputy Team Leader
DBS Bank
06.2018 - 12.2024
Bachelor of Arts -
Royal Melbourne Institute of Technology
High School Diploma -
Nanyang Polytechnic
Chong Boon Secondary School