Chin Mei Ling
Summary
I have almost 10 years of payroll experience adept at managing payroll processing and ensuring regulatory compliance. I exhibit exceptional coordination and follow-up abilities, coupled with a capacity for independent work. My tenure at Grand Hyatt Hotel saw me excel in cultivating robust customer relationships, highlighting my adept multitasking skills and a commitment to achieving results.
Overview
20
20
years of professional experience
Work History
Specialist - HR Operations
PERSOLKELLY Singapore Pte Ltd
08.2014 - Current
- Manage monthly payroll processing for all internal employees & work with finance team.
- Ensure compliance to statutory regulations and submission eg: NS Make up claims, Form IR8A, Form IR21, Maternity and Child Care Leave claims.
- Preparation in HR related letters eg: Incentive letters. allowances, certification of employment.
- Assist in the communication of employee movement such as confirmation, transfer, promotion.
- Assist in the employee offboarding process including exit clearance and cessation of employment etc.
- Manage internal communications to employees on policy/ process updates, birthday and service anniversary announcements.
- Handling internal work pass related matter.
Team Leader (F&B)
Grand Hyatt Hotel
08.2004 - 08.2014
- Built strong relationships with customers through positive attitude and attentive response.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through the make sure problems are resolved satisfactorily.
- Provide training sessions to new employees aimed at enhancing their service skills.
Education
Diploma in Hotel Management
Kolej Hillciti
Malaysia07.2004
Skills
- Able to multi-task and work within tight deadlines
- Able to work independently with minimum supervision
- Good coordination & follow up skills
Timeline
Specialist - HR Operations
PERSOLKELLY Singapore Pte Ltd
08.2014 - Current
Team Leader (F&B)
Grand Hyatt Hotel
08.2004 - 08.2014
Diploma in Hotel Management
Kolej Hillciti