Chii Yeng Ng
Summary
1.Overseeing restaurant staff performance,ensuring quality dining
2.Calculating future needs in kitchenware and equipment and placing orders,as needed
3.Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
19
19
years of professional experience
Work History
Restaurant Manager
Bangkok street mookata Pte.ltd
10.2015 - Current
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Sales Executive
Senheng Sdn bhd
03.2011 - 09.2015
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Supervisor
Chatime beverage
09.2007 - 01.2011
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Restaurant Supervisor
Wong Kok char Chan teng
08.2004 - 09.2007
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Restaurant Assistant Supervisor
Wings cafe
03.2003 - 07.2004
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Education
GED -
Camford International College
Singapore2022
GED -
Smk Bandar Sunway
Malaysia11.2004
Skills
- High Volume Dining
- Special Requests and Substitutions
- Team Player
- Cleaning and Sanitizing
- Food and Beverage Service
- Customer Service and Rapport
- Menu Recommendations
Languages
Chinese (Mandarin)
Advanced (C1)
English
Elementary (A2)
Timeline
Restaurant Manager
Bangkok street mookata Pte.ltd
10.2015 - Current
Sales Executive
Senheng Sdn bhd
03.2011 - 09.2015
Supervisor
Chatime beverage
09.2007 - 01.2011
Restaurant Supervisor
Wong Kok char Chan teng
08.2004 - 09.2007
Restaurant Assistant Supervisor
Wings cafe
03.2003 - 07.2004
GED -
Camford International College
GED -
Smk Bandar Sunway
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