Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chiew Geik San

Chiew Geik San

Summary

Proven leader with extensive experience in inventory and sales management, notably at NTUC FairPrice. Excelled in staff management and customer service, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in fostering team collaboration and driving performance, resulting in enhanced productivity and revenue growth.

Overview

26
26
years of professional experience

Work History

Department Manager

NTUC FairPrice
01.2013 - 01.2025
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Category Manager (Fresh & BET)

Carrefour Singapore Pte Ltd
01.2004 - 12.2012
  • Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
  • Managed a diverse portfolio of products, ensuring optimal mix between high-margin items and cost-effective options for customers.
  • Monitored industry trends to identify new business opportunities and emerging product categories for expansion.
  • Reduced inventory costs through effective vendor negotiations and optimizing product assortments.

Sales Coordinator

Ban Choon Pte Ltd
01.2003 - 12.2003
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.

Department Manager (Fresh)

Giant Hypermarket Singapore
01.2000 - 12.2002
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Sales Coordinator

The Store (Taiping Jaya) Berhad
01.1999 - 12.1999
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.

Education

Accounting

SEK.ME. SRI KOTA (TAIPING),
Malaysia
12.1998

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Goals and performance
  • Work planning and organization

Timeline

Department Manager

NTUC FairPrice
01.2013 - 01.2025

Category Manager (Fresh & BET)

Carrefour Singapore Pte Ltd
01.2004 - 12.2012

Sales Coordinator

Ban Choon Pte Ltd
01.2003 - 12.2003

Department Manager (Fresh)

Giant Hypermarket Singapore
01.2000 - 12.2002

Sales Coordinator

The Store (Taiping Jaya) Berhad
01.1999 - 12.1999

Accounting

SEK.ME. SRI KOTA (TAIPING),

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Chiew Geik San