CHIA KIM TZE TERENCE
Summary
A banking professional with 11-year experience on Customer Due Diligence and AML/CFT related work matters. Possesses expert knowledge on handling Corporate SMEs and MNCs, Non-Bank Financial Institutions, NPOs and Funds client types. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance , risk management and quality correction programs.
Overview
11
11
years of professional experience
Work History
CDD Quality Control
The Hong Kong Shanghai Bank Singapore PLC
12.2021 - Current
- Grow the business in a sustainable, responsible and compliant manner
- Partnership with onboarding/CDD review teams to ensure timely completion of all client types with quality and SLA met
- To provide coaching and training for trend/common errors to new and existing onshore and offshore stakeholders Subject Matter Expert advisory on CDD issues where approvals are warranted
- Proactively identify financial (AML, Sanctions and AB&C) and non-financial crime risk within the bank utilizing available tools/ support functions as appropriate and undertake all requisite actions to mitigate/eradicate unacceptable risk
- Advisory support for onboarding and CDD review teams on complex CDD cases Business support on issues for CDD related matters of existing bank clients raised by external auditors
- Accreditation and quality peer review on new quality control staff Close collaboration with Policy and Compliance team to assist with dissemination and rollout of new policies or procedures.
Associate Regional Manager
The Hong Kong Shanghai Bank Singapore PLC
07.2018 - 12.2021
- To manage end to end onshore and regional account openings on client types such as SMEs, MNCs, NPOs, NBFI and Fund
- To support business owners on client-visit for on-site onboarding related matters KYC support for Business Banking, Corporate Banking, International Subsidiary Banking, Mid-Market Enterprise department Perform customer due diligence checks on new and existing clients against global line of business procedures
- Engage with internal and external stakeholder management to meet local/overseas SLA on-boarding timing
- Perform product support for business vantage accounts, Current Accounts, Internet Banking, Trade Finance, Loans, Escrow account
- To risk access and escalate special category customers (e.g
- PEPs, MSBs, TPPP and Sanction exposed customers) To review the customer and escalate for any High-Risk Tax related issues
- To verify constitutional and organizational documents submitted to the bank from the client
- To conduct screening on new to bank or prospective clients to the bank
KYC Case Manager
ABN AMRO BANK N.V Singapore Branch
12.2017 - 05.2018
- Responsible as first line of defense for client acceptance, client KYC files and related processors and tools Play a signaling and liaison role between clients and the bank on required documents and client specific situations
- To provide support for business owners on local and international documentation processors for client Conduct weekly meetings to update business heads on overall KYC progression and highlight potential issues with clients
- Perform Screening checks (World check , Factiva , local internal list , ICIJ , CLIF , Marine Traffic) on new to bank/existing clients To obtain Sustainability Reports, Tax Advice and compliance concurrences for business units where required Generate and review Monthly Management Reports To highlight key potential issues to Senior Management on all business groups (Transport, Food, TCF, Energy) Provide overview on case movement for onboarding, review and trigger event cases
- Generate an overview of the banks clients risk count on all clients across all business groups Provide monthly overview on business groups performance on potential overdue cases.
AML/CFT Operations Manager
United Overseas Bank Limited
12.2015 - 06.2017
- Act as liaison between support units and Group Compliance Assist Group Compliance in its effort to raise awareness on money laundering and terrorism financing issues by establishing anti-money laundering, procedures, programs and controls in the business/support unit and confirming their implementation
- To assist with rollout and dissemination for any updates on legal, regulatory, internal policies and procedures about money laundering & terrorism financing Conduct further investigation into reports of suspected money laundering activities with close collaboration with Group Compliance
- Provide assessment and recommendations to business owners and support units for UAR related matters
- Lead due diligence checks for onboarding, periodic reviews and trigger event clients
- Approving checker on Name and Sanction screening alerts for connected parties Approving checker for change requests in central client database AML/CFT advisor for UOB branches and subsidiary queries Conduct reviews of special category clients previously placed / to be placed on enhance monitoring watch list Generate and review Monthly Management Reports Highlight key and potential downfalls from reports and suggest necessary changes to Upper Management to improve overall Department performance.
KYC Specialist Team Lead
JPMorgan Chase & Co.
12.2013 - 06.2015
- Managed a team of KYC specialists for reviews and renewals of KYC information/documentation
- Planned and conducted training for new hirers, mentor co-workers and other teams
- Ensured effective manpower planning and coverage to meet targets efficiently
- Oversaw daily management information system reporting to higher management
- Held bi-weekly meetings with management to escalate potential pipeline delays and high risk cases
- Conducted country governance calls with external stakeholders to problem solve and provide weekly recaps
- Represented department to assist Singapore Corporate Bankers as a subject matter expert
- Built stakeholder relationships for department to efficiently complete KYC renewals
- Initiated renewals and liaised with client onboarding and sales teams for required documents and sign-off
- Reviewed all existing client entities in accordance with the firm’s global corporate AML/KYC policies
- Validated accuracy of data in KYC platforms and ensure completeness of document package
- Authenticated all documentation uploaded into internal JPM KYC tool to meet regulatory standards.
Data Risk Analyst
Barclays Capital
06.2013 - 11.2013
- Oversaw all requests and correspondences from clients processed by offshore team
- Ensured excellent service was provided by the bank and third-party vendors to clients Analyzed static information errors to identify risk trends to assist management decision making
- Implemented countermeasures against defaulted trades to minimize bank losses
- Maintained and updated foreign exchange, derivatives and cash instructions for clients
- Remediated errors in clients’ data to ensure smooth transition from upstream and downstream systems.
Client Onboarding Officer
Deutsche Bank AG
11.2012 - 05.2013
- Effectively on boarded and managed corporate clients’ accounts globally Advised and managed Deutsche Bank Direct Internet access for corporate clients across APAC region Built strong working relationships with key stakeholders in the bank for all corporate clients’ matters.
Client Onboarding Assistant
UBS AG
10.2012 - 11.2012
- Participated in a remediation project for all client types such as FIs, Non-FIs, HNWIs, Corporates Analyzed and reviewed required AML/KYC documents according to regulatory and bank standards
- Performed systematic KYC checks on clients and key stakeholders to ensure adherence.
Education
Bachelor of Science - Banking And Finance
University of London
Diploma - Aerospace Electronics
Singapore Polytechnic
GCE O’ Levels -
Maris Stella High School
Skills
- Microsoft Suite (Word, Excel, PowerPoint, Outlook, Access, Sharepoint)
- Computer Literacy (Software troubleshooting, Builds Computers , Network Setup)
- Class 3 Drivers License
- Advance Open Water Driver
Languages
English
Bilingual or Proficient (C2)
Chinese – Mandarin
Advanced (C1)
Programs
- Data Repository Software
- Bank Admin
- Strategic KYC
- Client Central
- Documentation Assembler
- Bank Wide CIF (BWCIF)
- Datahub System
- Due Diligence Software
- RATCAT
- Customer Implementation System
- Signet
- Client Due Diligence Software
- Client Onboarding Lifecycle Tool
- CRT System
- Management Information Systems
- B-Query
- Enterprise Case Management
- Q-track System
- R2WEB
- Clientsphere
- Screening Tools
- World-Check
- Detica
- Fircosoft
- Factiva
- Down Jones
- RepRisk Monitoring
- ICIJ (Panama Papers)
- Google Search
- RDC
Personality
- Communicative
- Experienced Team player
- Focus
- Meticulous
- Reliable
- Resourceful
Professional Courses And Awards
- ABS Singapore: Basics of Anti-Money Laundering
- Singapore Air Force: Letter of Merit for Outstanding Servicemen
Personal Information
Notice Period: 2 Month
Timeline
CDD Quality Control
The Hong Kong Shanghai Bank Singapore PLC
12.2021 - Current
Associate Regional Manager
The Hong Kong Shanghai Bank Singapore PLC
07.2018 - 12.2021
KYC Case Manager
ABN AMRO BANK N.V Singapore Branch
12.2017 - 05.2018
AML/CFT Operations Manager
United Overseas Bank Limited
12.2015 - 06.2017
KYC Specialist Team Lead
JPMorgan Chase & Co.
12.2013 - 06.2015
Data Risk Analyst
Barclays Capital
06.2013 - 11.2013
Client Onboarding Officer
Deutsche Bank AG
11.2012 - 05.2013
Client Onboarding Assistant
UBS AG
10.2012 - 11.2012
Bachelor of Science - Banking And Finance
University of London
Diploma - Aerospace Electronics
Singapore Polytechnic
GCE O’ Levels -
Maris Stella High School
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