Chiachen Kao
Singapore
Summary
Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
Overview
15
15
years of professional experience
Work History
Digital Marketing Executive
Carrefour Taiwan
09.2009 - Current
- Improved lead quality by developing targeted content for each stage of the buyer's journey.
- Managed the end-to-end execution of various digital marketing projects, ensuring timely delivery within budget constraints.
- Developed successful LINE marketing campaigns for enhanced customer engagement and retention.
- Worked closely with copywriters to create engaging visuals that complemented written content for marketing materials.
- Streamlined the design process by organizing project files and maintaining a consistent workflow.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Administrative Executive
Carrefour Taiwan
09.2009 - Current
- Managed special projects as assigned; delivered results within established deadlines while meeting objectives.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
- Enhanced employee productivity by developing comprehensive training programs tailored to individual needs.
- Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
Education
Bachelor of Arts - Sociology
National Taipei University
Taiwan 04.2001 -
Skills
Email marketing campaigns
Data-driven decision-making
E-Newsletters
Copywriting and editing
Customer Complaint Resolution
Timeline
Digital Marketing Executive
Carrefour Taiwan
09.2009 - Current
Administrative Executive
Carrefour Taiwan
09.2009 - Current
Bachelor of Arts - Sociology
National Taipei University
04.2001 -