Chia Wen Yao
Summary
Graduate from RMIT University with an academic background and practical experience in developing and implementing marketing strategies. Known for being proactive, creative, and detail-oriented, with excellent communication and teamwork skills. I am adept at using digital tools and analyzing market trends to optimize campaigns and eager to bring my passion for marketing and commitment to excellence to a dynamic marketing team.
Overview
4
4
years of professional experience
Work History
operator
Flex
01.2021 - 01.2022
- Assisted in multiple product creations while ensuring adherence to Standard Operating Procedures (SOPs)
- Identified and rectified errors in the product assembly process, contributing to improved efficiency and product quality
- Effectively addressed client requests and inquiries, ensuring high levels of customer satisfaction
- Presented initiatives to the Flex CEO aimed at enhancing the product assembly process, resulting in higher standards and meeting client expectations
- Collaborated with team members to implement process improvements, contributing to overall operational excellence and client satisfaction
Intern
Certis Cisco
05.2018 - 09.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
Bachelor of Business - Marketing
Royal Melbourne Institute of Technology
01.2024
Diploma in Business Process & Systems Engineering -
Temasek Polytechnic
01.2019
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Effective communication
- Strong time management
- Presentations
- Digital marketing
- Strategic marketing
- Data analytics
- Influencer marketing
Hobbies
Playing badminton and frisbee helps me develop teamwork and communication skills by requiring constant coordination with teammates. In both sports, I learn to listen, strategize, and adapt quickly, ensuring effective collaboration and clear communication on the court or field. These experiences help me build strong interpersonal skills and work well in group settings.
Timeline
operator
Flex
01.2021 - 01.2022
Intern
Certis Cisco
05.2018 - 09.2018
Diploma in Business Process & Systems Engineering -
Temasek Polytechnic
Bachelor of Business - Marketing
Royal Melbourne Institute of Technology
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