Summary
Overview
Work History
Education
Skills
Timeline
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Chia Kok Yeong

Lead Architect
Singapore

Summary

Solution and technical architect with 10+ years of experience across financial, payments and telecommunications businesses. Proven track record in guiding both project management and development teams in the implementation of software solutions and platforms to drive revenue and technology roadmap. Ability to engage management and business stakeholders to get buy in for IT initiatives.

Overview

2
2
Languages
15
15
years of professional experience

Work History

Lead Architect (Associate Director)

Singcash Pte. Ltd, Singtel Mobile Pte. Ltd
01.2020 - Current
  • Built an in-house development team of 1 architect and 4 developers and on-boarded the team to adopt company wide agile and DevOps practices.
  • Project lead for Dash participation in MAS’s DIRECT FAST project, allowing Dash customers to send or receive funds from bank accounts and other e-wallets, e.g. Grab, Razer
  • Guided the team to rapidly on-board Ascentis reward points system as Dash first SaaS integration.
  • Oversaw the migration of Dash mobile application backend to a VMware private cloud infrastructure.
  • Lead the team to deliver on key business initiatives such as Dash savings plan in partnership with Etiqa, customer verification with MyInfo and Fave reward points with Dash payments.

Senior Architect

Singtel Mobile Pte. Ltd
01.2016 - 12.2019
  • Designed a solution for passthrough payments, allowing high value payments for Dash in-app services exceeding maximum wallet balance using eNets and PayNow.
  • Technical lead for Singtel cross border payment project which allow partner wallets to pay to any on-boarded merchant acquirers with low foreign exchange rates. This is now marketed as the VIA payment network.
  • Oversaw the hardware refresh of Dash core wallet and AML/CFT system; platform was migrated with no service downtime.
  • Technical lead for Integrating Optus eSIM software solution into Singtel mobile provisioning system for Apple Watch 3 launch in Singtel.
  • Completed exchange program in Optus to define and align the Network Service Orchestrator architecture between Singtel and Optus.
  • Designed the architecture for a multi-site private cloud based on OpenStack.

Technology Architect

Singtel Mobile Pte. Ltd
07.2013 - 01.2015
  • Technical lead in Dash OneApp project to combine the mobile applications and application servers for Singtel mCommerce remittance app and Dash SCB app.
  • Technical lead for Singtel initiatives to on-board to Rich Communication Services (RCS) and development of a chat application based on RCS (Singtel Wavee app).
  • Designed the solution for Dash integration to Singtel payment gateway, allowing eCommerce merchants to use Dash wallet as a payment option in their websites.
  • Designed the solution to allow low value merchant payments using Dash wallet without requiring users to enter their PIN.
  • Participated in the design, implementation and integration of Dash to a prepaid card processor to enable the Dash credit card and a new remittance hub.

Technology Architect

Marsh
01.2013 - 06.2013
  • Re-architected the hosting model of a 12-country insurance policy management regional platform as part of the migration exercise to XenApps 6.5 and reducing operating cost by over 30.

Technical Lead

United Parcel Service
01.2012 - 01.2013
  • Defined solutions and work with in-house development teams to deliver applications for customs brokerage, offshore shipping operations and high-volume label printing.

Software Architect

Simulation Software and Technology (S2T) Pte. Ltd
01.2010 - 01.2012
  • Technical lead in an information extraction and text analysis software project for Ministry of National Development.

Software Engineer

ST Electronics (Info-Software Systems) Pte. Ltd
01.2005 - 01.2010
  • Developed military simulation and smart video surveillance applications using Java, .NET, Oracle database, Microsoft SQL database, RabbitMQ and Hibernate Search.

Education

Master of Business - Enterprise Resource Systems

Victoria University

Bachelor of Engineering - Computer Engineering

Nanyang Technological University

Skills

IT Architecture & Planning

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Timeline

Lead Architect (Associate Director)

Singcash Pte. Ltd, Singtel Mobile Pte. Ltd
01.2020 - Current

Senior Architect

Singtel Mobile Pte. Ltd
01.2016 - 12.2019

Technology Architect

Singtel Mobile Pte. Ltd
07.2013 - 01.2015

Technology Architect

Marsh
01.2013 - 06.2013

Technical Lead

United Parcel Service
01.2012 - 01.2013

Software Architect

Simulation Software and Technology (S2T) Pte. Ltd
01.2010 - 01.2012

Software Engineer

ST Electronics (Info-Software Systems) Pte. Ltd
01.2005 - 01.2010

Bachelor of Engineering - Computer Engineering

Nanyang Technological University

Master of Business - Enterprise Resource Systems

Victoria University

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Chia Kok YeongLead Architect