CHEYTHANI MANAWADU
Singapore
Summary
Experienced and dedicated professional with over 12 years in the freight forwarding and supply chain industry, focusing on regional sales support, customer service, account management, and process improvement. Skilled at supporting sales functions through data-driven insights, documentation compliance, and operational efficiency. Adept at collaborating with sales teams to deliver excellent service and drive business growth. Currently seeking a Regional Sales Support role in a dynamic freight forwarding company to leverage my expertise in sales coordination, client management, and analytical reporting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Dachser Singapore Pte Ltd
04.2023 - Current
- Support regional sales activities and monitor customer orders across Southeast Asia
- Coordinate with regional teams and BDMs to strengthen client relationships and account retention
- Ensure compliance with shipment documentation, routing, and regulatory requirements
- Enhance customer experience through process improvements and data insights
- Assist in RFQs, reporting, and quarterly business reviews (QBRs)
Senior Executive / Sales Support
Global Consolidators Pte Ltd
12.2021 - 04.2023
- Handled regional pricing, quotations, and market price benchmarking
- Supported sales teams with account acquisition and service delivery
Executive – Sales / Sales Support
Global Consolidators Pte Ltd
07.2017 - 12.2021
- Coordinated quotations, supplier communications, and timely shipment deliveries
Senior Executive – Customer Service & Network Coordination
Delmege Forsyth & Co. Ltd.
06.2013 - 05.2017
- Managed shipping coordination and international partner engagement
- Delivered supply chain solutions and met regional sales targets
Executive – International Sourcing
Samson Rubber Industries Pvt. Ltd.
12.2011 - 05.2013
- Oversaw international procurement, tenders, and vendor management
Intern – Logistics Analyst
Hayleys Advantis (Logiwiz) Pvt. Ltd.
03.2011 - 09.2011
- Identified process efficiencies in warehousing and logistics
Education
Bachelor of Science - International Transport Management and Logistics
Dalian Maritime University
Skills
- Regional Sales & Account Support
- Customer communication
- Data entry
- Sales Coordination & Pipeline Management
- Data Analysis & Reporting
- Python
- SQL
- Microsoft Excel
- Power BI
- Customer Service & Client Retention
- Procurement & Vendor Coordination
- Shipment Documentation & Compliance
- Strong Communication & Negotiation
- Team Collaboration & Process Improvement
- Analytical thinking
Certification
- Associate Data Analyst, NTUC LearningHub, 05/01/25
- Certified Entry-Level Python Programmer (PCEP), NTUC LearningHub, 12/01/24
- Certified Entry-Level Data Analyst with Python (PCED), NTUC LearningHub, 02/01/25
- Data Analysis Using Excel: Essentials, NTUC LearningHub, 09/01/24
- Data Analysis Using Excel: Power User, NTUC LearningHub, 10/01/24
- Transact-SQL Essentials for Data Extraction, NTUC LearningHub, 11/01/24
- Data Visualization with Microsoft Power BI, NTUC LearningHub, 11/01/24
- Essential Statistics for Data Analytics, NTUC LearningHub, 01/01/25
- Generative AI & Data Storytelling for Data Analytics, NTUC LearningHub, 02/01/25
- Fundamentals of the Personal Data Protection Act (2020), NTUC LearningHub, 03/01/25
Languages
English
Personal Information
- Date of Birth: 04/16/88
- Gender: Female
- Nationality: Singaporean
- Marital Status: Married
Timeline
Sales Coordinator
Dachser Singapore Pte Ltd
04.2023 - Current
Senior Executive / Sales Support
Global Consolidators Pte Ltd
12.2021 - 04.2023
Executive – Sales / Sales Support
Global Consolidators Pte Ltd
07.2017 - 12.2021
Senior Executive – Customer Service & Network Coordination
Delmege Forsyth & Co. Ltd.
06.2013 - 05.2017
Executive – International Sourcing
Samson Rubber Industries Pvt. Ltd.
12.2011 - 05.2013
Intern – Logistics Analyst
Hayleys Advantis (Logiwiz) Pvt. Ltd.
03.2011 - 09.2011
Bachelor of Science - International Transport Management and Logistics
Dalian Maritime University
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