Cheythani Manawadu
Singapore
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency with experience of more than 10 years. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
SALES SUPPORT COORDINATOR
DACHSER SINGAPORE PTE LTD
04.2023 - Current
- Conducted market research to identify emerging trends, competitor activities, and potential growth opportunities.
- Contributed to business growth by identifying upselling opportunities during client interactions and sharing relevant information with the sales team.
- Managed customer accounts, responding to inquiries and resolving customer service issues.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
- Developed strong relationships with clients through consistent communication and personalized service.
- Supported sales representatives in their efforts to meet or exceed individual targets by providing necessary resources and assistance.
- Updated internal databases with accurate customer contact information, ensuring effective communication channels were maintained throughout the sales process.
- Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing timely solutions.
- Facilitated cross-functional collaboration among various departments to streamline workflows for greater operational efficiency within the organization.
SENIOR EXECUTIVE / SALES SUPPORT
GLOBAL CONSOLIDATORS PTE LTD.
12.2021 - Current
- Introduce 4 new customers per month
- Meet the target clients with sales director and close the accounts
- Pricing and RFQ submission for potential customers (Import / Export)
- Taking care of Import customer service and quotation desk
- Analyze the market prices and compare with our costings for Imports.
EXECUTIVE – SALES / SALES SUPPORT
GLOBAL CONSOLIDATORS PTE LTD.
07.2017 - 12.2024
- Initiate and source for new business / potential client
- Handle customer inquiries, quotation preparation and regular correspondence
- Co-ordinate & liaise with suppliers /forwarders & overseas offices on delivery schedules and ensure timely delivery for Air/ Sea freight shipments
- Analyze the market prices and compare with our costings.
SENIOR EXECUTIVE – CUSTOMER SERVICE & NETWORK COORDINATION
DELMEGE FORSYTH & CO. LTD.
06.2013 - 05.2017
- Coordinate daily Shipping activities and Liaise with business stakeholders, overseas agents, shipping lines/agents and clients
- Selling Supply Chain solutions (Shipping / Storage / Value adding services)
- Make sure that monthly deadlines are met, and targets are achieved
- Schedule International and Domestic Shipments and provide export clearance for shipments based on country requirements
- Quotation Preparation and Export / Import shipments.
EXECUTIVE – INTERNATIONAL SOURCING
SAMSON RUBBER INDUSTRIES PVT. LTD.
12.2011 - 05.2013
- Select the right purchasing approach for each purchase
- Write appropriate invitations to Tender
- Select suppliers and negotiate the appropriate terms with them
- Plan, source, purchase and expedite the raw materials for the production
- Manage cross-functional purchasing approaches
- Liaise with forwarders, shipping lines, customs and other stake holders for the delivery of goods.
INTERN – LOGISTICS ANALYST
HAYLESE ADVANTIS (LOGIWIZ) PVT. LTD.
03.2011 - 09.2011
- Introduce Service improvement projects to the Value adding services
- Introduce cost cutting strategies for warehouse premises.
Education
Graduate Certificate in Analytics - Information Technology
Singapore Institute of Management
Bachelor’s in Science : International Transport Management and Logistics -
Dalian Maritime University, China - Affiliated with CINEC Maritime campus, Sri Lanka
Skills
- Customer oriented
- Flexibility and ability to adapt
- Great attitude
- Good Interpersonal, Negotiation skills
- Good Microsoft office / excel skills
- Work under minimum supervision
- Analytical skills
- Able to Multi-Task
- Numeracy and computer literacy
- Team player
- Goal Focused
- Pipeline Management
Languages
English
Fluent (Written & Spoken)
Personal Information
- Date of Birth: 04/16/1988
- Gender: Female
- Nationality: Singaporean
- Marital Status: Married
Reason For Leaving
For career development
Disclaimer
I hereby attest that the above information provided by me is true and correct to the best of my knowledge.
Cheythani Manawadu.
Timeline
SALES SUPPORT COORDINATOR
DACHSER SINGAPORE PTE LTD
04.2023 - Current
SENIOR EXECUTIVE / SALES SUPPORT
GLOBAL CONSOLIDATORS PTE LTD.
12.2021 - Current
EXECUTIVE – SALES / SALES SUPPORT
GLOBAL CONSOLIDATORS PTE LTD.
07.2017 - 12.2024
SENIOR EXECUTIVE – CUSTOMER SERVICE & NETWORK COORDINATION
DELMEGE FORSYTH & CO. LTD.
06.2013 - 05.2017
EXECUTIVE – INTERNATIONAL SOURCING
SAMSON RUBBER INDUSTRIES PVT. LTD.
12.2011 - 05.2013
INTERN – LOGISTICS ANALYST
HAYLESE ADVANTIS (LOGIWIZ) PVT. LTD.
03.2011 - 09.2011
Graduate Certificate in Analytics - Information Technology
Singapore Institute of Management
Bachelor’s in Science : International Transport Management and Logistics -
Dalian Maritime University, China - Affiliated with CINEC Maritime campus, Sri Lanka
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