Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chew Yin Xian

Engineer
Hougang

Summary

Results-driven and highly motivated Application Engineer with a strong background in semiconductor technologies. Offering a solid foundation in automated machine vision inspection systems, excel in evaluating system performance, managing customer projects, and providing technical support. With a track record of delivering exceptional results, I possess a keen ability to understand customer requirements, develop innovative solutions, and establish long-lasting relationships. Experienced in product development, business expansion, and training, I consistently contribute to driving organizational growth and exceeding customer expectations. Seeking new career opportunities to leverage my expertise and contribute to the success of a dynamic company.

Overview

21
21
years of professional experience
2012
2012
years of post-secondary education

Work History

Senior Application Engineer

Semiconductor Technologies & Instruments Pte Ltd
01.2019 - Current
  • Works within a multidisciplinary team to carry out software and system performance tests, evaluations, and customer qualifications for automated machine vision inspection systems
  • Evaluates and establishes vision system performance specifications, manages customer-specific projects, and documents them as necessary
  • Manages customer expectations, establishes machine vision requirements, new features, and overall machine vision applications
  • Provides technical support to field service engineers and customers as required
  • Qualifies and works with the design team for new jigs, golden units, and calibration requirements of the automated vision inspection system
  • Conducts training for field service engineers, manufacturing engineers, and customers for vision applications
  • Manages product manual updates and overall quality management documentation
  • Provided technical guidance to junior engineers, improving overall team efficiency and skill levels.
  • Conducted thorough root cause analysis on reported issues, resulting in prompt resolution of critical bugs.
  • Enhanced end-user experience by incorporating feedback into application design and functionality improvements.
  • Streamlined processes through automation, reducing manual labor and increasing accuracy in application testing.
  • Consistently met project deadlines through effective time management strategies and clear communication with stakeholders.
  • Met with internal and external customers to develop relationships and foster co-innovation opportunities.
  • Coordinated deployments of new software, feature updates and fixes.
  • Translated technical concepts and information into terms parties could easily comprehend.

Product and Business Development Engineer / Application Engineer

Component Technology Pte Ltd
10.2014 - 12.2019
  • Specialized in AOI system (Wafer/Lead frame inspection)
  • Established product recipes in AOI machines to achieve customers' production goals
  • Provided and ensured solution compliance to standards, regulations, codes, safety requirements, and successful installation, commissioning, and operation of AOI machines
  • Oversaw and tracked technical issues reported from customer sites
  • Identified and rectified technical issues of the machines
  • Provided technical support on products/systems to internal field application engineers and resolved problems efficiently to minimize downtime
  • Provided training and technical support to customers on-site
  • Identified, researched, evaluated, and recommended vision module configurations based on different packages for new and existing customers
  • Developed workflow solution proposals for customers
  • Conducted product and solution presentations to customers
  • Established rapport and maintained good relationships with potential and existing customers
  • Responsible for new software/hardware feature testing
  • Worked closely with the software team on detection methodologies
  • Formulated SOPs for new software/hardware features for in-house engineers and customers
  • Performed project timeline tracking and follow-up
  • In charge of studying and testing for new X-ray image analyzing software projects
  • Provided pre-sale support
  • Performed sales visits and developed new accounts with strategies to increase market share
  • Identified, understood, and proposed suitable solutions to meet customers' prerequisites
  • Managed and built relationships with prospects and existing customers
  • Handled customers' orders by going through details in purchase orders and liaised with sales personnel or customers on non-compliance
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Worked with customers and engineering team to determine equipment needs and system requirements.
  • Visited clients to determine feasibility, analyze requirements and provide solution suggestions.

Development Engineer I

Seagate Technology International
02.2012 - 09.2014
  • Performed joint qualification testing to ensure customers' requirements were met
  • Conducted system-level (shock and vibration) testing
  • Improved system design
  • Conducted reliability testing
  • Mapped customers' requirements to internal drive level tests
  • Focused on customer success to optimize the company's overall long-term sustainability
  • Analyzed failure products and improved design/program use
  • Provided failure analysis reports
  • Liaised with overseas counterparts for engineering support
  • Studied SOPs/work instructions to conduct testing

Assistant Engineer

Foxconn (Singapore) Pte Ltd
01.2007 - 02.2012
  • Handled in-house testing, troubleshooting, and repair of defective PCBs for the company's products from Asia Region, Europe, North America
  • Studied SOPs/work instructions to conduct testing/rework
  • Resolved trouble shooting and debugging minor program bugs
  • Supported NPI stage, working closely with the factory for any product modifications
  • Experienced in software testing and quality assurance in a wide variety of environments
  • Responsible for modifying existing test programs with improvements (software testing)
  • Demonstrated inventory management skills
  • Introduced work processes that improved inventory control and resolved discrepancies
  • Comfortable working in a team and as an individual
  • Initiated and implemented continuous improvement activities to improve productivity and quality
  • Provided engineering support for quality issues and provided appropriate corrective solutions
  • Provided failure analysis reports
  • Provided shipping and delivery orders to customers
  • Liaised with China counterparts for engineering support
  • Performed ad-hoc duties as required

Technical Assistant (Intern)

EDISONics International Pte Ltd
02.2004 - 05.2004
  • Designed, installed, and set up local area network infrastructure
  • Set up PABX phone systems
  • Conducted PC hardware and software installation, troubleshooting, and problem resolution
  • Maintained, repaired, and troubleshooted equipment on-site
  • Experienced in a cleaning/housekeeping environment
  • Performed ad-hoc duties as required

Education

BEng Electronics -

SIM University

Diploma in Electronic, Computer & Communication Engineering - Internet Technology

Nanyang Polytechnic

Skills

Microsoft Office

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Timeline

Senior Application Engineer

Semiconductor Technologies & Instruments Pte Ltd
01.2019 - Current

Product and Business Development Engineer / Application Engineer

Component Technology Pte Ltd
10.2014 - 12.2019

Development Engineer I

Seagate Technology International
02.2012 - 09.2014

Assistant Engineer

Foxconn (Singapore) Pte Ltd
01.2007 - 02.2012

Technical Assistant (Intern)

EDISONics International Pte Ltd
02.2004 - 05.2004

Diploma in Electronic, Computer & Communication Engineering - Internet Technology

Nanyang Polytechnic

BEng Electronics -

SIM University

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