Yee Hau Chew
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Banquet Server / IC
ILINK HR
05.2023 - Current
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Ensured all the part timers provide excellent service to the guest and always be there to solve the guest problem.
Field Engineer Commander
MINDEF
05.2021 - 05.2023
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked in a team through leadership and overcome challenges faced along the journey.
- Managed the team by concern, caring and leading by example.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Grab Food Rider
Grab
09.2020 - 04.2021
- Improved rider safety by conducting thorough pre-ride inspections and addressing any potential issues.
- Enhanced customer satisfaction through timely pickup and delivery of items, ensuring orders arrived in excellent condition.
- Navigated efficiently using GPS systems, resulting in faster deliveries and an increased number of completed tasks per shift.
- Maintained a clean and organized vehicle, promoting a positive image for the company and increasing client confidence.
- Built strong relationships with customers by providing friendly service and attentively addressing concerns or inquiries.
- Exhibited exceptional time management skills when juggling multiple deliveries during peak hours, effectively prioritizing tasks to meet deadlines.
IT Assistant
Spot Works PTE LTD
04.2020 - 08.2020
- Enhanced system efficiency by identifying and rectifying software issues.
- Developed user-friendly IT solutions for improved staff productivity.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Implemented data backup strategies to safeguard critical company information.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Conducted regular security audits to identify vulnerabilities and improve overall system protection.
- Maintained and improved website efficiency and security.
- Provided keywords for website search engine optimization , improved website loading speed and removed redundant components in the webagewebpage.
Part Time Banquet Server
ILINK HR
10.2018 - 02.2020
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Warehouse Packer
UPS
01.2018 - 04.2018
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Education
High School Diploma -
SINGAPORE POLYTECHNIC
Singapore03.2023
No Degree - SECONDARY SCHOOL
ENGLISH COLLEGE
MALAYSIA12.2017
No Degree - PRIMARY SCHOOL
SJK(C)KUO KUANG 2
MALAYSIA12.2012
Skills
- Wordpress
- PHP
- SEO
- Google Analytics
- Jquery
- Javascript
- Python
- Adobe Premier
- Adobe XD
- Adobe Illustrator
- Adobe Photoshop
- MySQL
- Website Hosting
- Social Media Marketing
Websites
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Intermediate (B1)
Hokkien
Intermediate (B1)
Certification
- Basic EOD Training - 10/2021 to 01/2022
Timeline
Banquet Server / IC
ILINK HR
05.2023 - Current
Field Engineer Commander
MINDEF
05.2021 - 05.2023
Grab Food Rider
Grab
09.2020 - 04.2021
IT Assistant
Spot Works PTE LTD
04.2020 - 08.2020
Part Time Banquet Server
ILINK HR
10.2018 - 02.2020
Warehouse Packer
UPS
01.2018 - 04.2018
High School Diploma -
SINGAPORE POLYTECHNIC
No Degree - SECONDARY SCHOOL
ENGLISH COLLEGE
No Degree - PRIMARY SCHOOL
SJK(C)KUO KUANG 2
Similar Profiles
Anbarasan KAnbarasan K
Senior Cybersecurity Engineer at ILink MultiTech SolutionsSenior Cybersecurity Engineer at ILink MultiTech Solutions
Mohit AngrishMohit Angrish
Senior Data Scientist at Ilink-DigitalsSenior Data Scientist at Ilink-Digitals
Gladis Wilson GGladis Wilson G
Senior Software Engineer at iLink Systems Pvt LtdSenior Software Engineer at iLink Systems Pvt Ltd