CHEW WEN SIN
Mentakab
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
12
12
years of professional experience
Work History
Supervisor
Kuan Zhai Alley Pte Ltd
08.2022 - Current
- Collected, arranged, and input information into database system.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Managed phone system effectively, directing calls appropriately to minimize disruptions in the workplace.
- Enhanced brand awareness by creating engaging and shareable social media content.
Administrative Clerk
I.H.M.Supplies Sdn Bhd
09.2017 - 11.2021
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Entered data into system and updated customer contacts with information to keep records current.
- Organized purchasing files both physically and electronically for easy access during audits or reviews by management staff members.
- Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
Customer Service Executive
SCICOM (MSC) BHD
10.2016 - 07.2017
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Sales Promoter
CHIMERA EVENT
01.2013 - 01.2015
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Boosted product sales by demonstrating product features and benefits during promotional events.
Education
Suspend -
Tunku Abdul Rahman College
01.2017
Pre University -
Sekolah Menengah Kebangsaan Mentakab
01.2014
Secondary School -
Sekolah Menengah Kebangsaan Mentakab
01.2012
Skills
- Computer Skill – Microsoft Office, Canva
- Data Analytics
- Multitasking
- Writing, Reading & Speaking – English, Malay & Chinese
- Inventory Control
- Processes and procedures
Personal Information
- Age: 30
- Gender: Female
- Nationality: Malaysian
Hobbies and Interests
Novels, Movies, Drawing
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Advanced (C1)
Malay
Intermediate (B1)
Timeline
Supervisor
Kuan Zhai Alley Pte Ltd
08.2022 - Current
Administrative Clerk
I.H.M.Supplies Sdn Bhd
09.2017 - 11.2021
Customer Service Executive
SCICOM (MSC) BHD
10.2016 - 07.2017
Sales Promoter
CHIMERA EVENT
01.2013 - 01.2015
Suspend -
Tunku Abdul Rahman College
Pre University -
Sekolah Menengah Kebangsaan Mentakab
Secondary School -
Sekolah Menengah Kebangsaan Mentakab
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