Cheryl Chia
Summary
Versatile and dynamic professional with a proven track record in educational and event management roles, notably at Tipping Point. Excelled in fostering student relationships and streamlining sales processes, showcasing strong problem-solving skills and proficiency in Microsoft Excel. Demonstrates exceptional teamwork, adaptability, and a commitment to positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Private Tutor
Self-employeed
11.2023 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Collaborated with parents to discuss student progress, addressing any concerns or areas requiring additional support.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
Student Care Teacher
Tipping Point
01.2023 - 04.2023
- Developed strong relationships with students and parents, fostering a positive learning environment.
- Contributed to a positive school climate by participating actively in staff meetings and serving on various committees.
- Monitored classroom to verify safe and secure environment.
- Engaged with children on individual basis to build positive relationships and promote learning.
Phone Sales Promoter
Adecco
10.2022 - 03.2023
- Quoted prices, discussed benefits and redirected questions to overcome objections.
- Handled high-pressure situations calmly, diffusing difficult interactions with professionalism for positive outcomes.
- Conducted product demonstrations to showcase features and benefits, driving interest among potential buyers.
- Streamlined the sales process, implementing time-saving techniques for improved efficiency.
Event Assistant
Kiztopia Singapore
06.2022 - 12.2022
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
- Promoted a safe environment at events through strict adherence to safety protocols and regulations.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
Education
Banking And Finance
Singapore Polytechnic
Singapore04-2026
Unity Secondary School
Singapore12-2021
Skills
- Verbal and written communication
- Problem-solving skills
- Attention to detail
- Microsoft Excel
- Positive Attitude
- Teamwork and Collaboration
- Team Leadership
- Adaptability and Flexibility
Certification
- Microsoft Office Specialist (MOS) Certification 2023
Timeline
Private Tutor
Self-employeed
11.2023 - Current
Student Care Teacher
Tipping Point
01.2023 - 04.2023
Phone Sales Promoter
Adecco
10.2022 - 03.2023
Event Assistant
Kiztopia Singapore
06.2022 - 12.2022
Banking And Finance
Singapore Polytechnic
Unity Secondary School
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