Cheryl Chan Yi Lin
Summary
Proven track record in enhancing project outcomes and client satisfaction at Cables & Utilities Detection Services Pte Ltd, leveraging strong project management and effective negotiation skills. Excelled in reducing production downtime and improving team communication, demonstrating exceptional managerial abilities and a commitment to safety regulations. Achieved significant improvements in operational efficiency and customer relations.
Overview
8
8
years of professional experience
Work History
Assistant Engineer
Cables & Utilities Detection Services Pte Ltd
10.2022 - Current
- Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
- Reduced production downtime by troubleshooting equipment failures and implementing preventive maintenance measures.
- Provide assistance to client on NCE regulations and requirements
- Provided technical assistance to staff when needed.
- Improved communication between team members by creating clear project documentation and updating progress reports regularly.
Administrative Executive
Double Dragon Electric Sdn Bhd
06.2018 - 10.2022
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
- Scheduled appointments and meetings, organized materials and prepared rooms.
Waiter
Compass Group USA
09.2017 - 05.2018
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Sales Coordinator
Nasad (m) Sdn Bhd
04.2017 - 08.2017
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Built relationships with customers and community to establish long-term business growth.
Kindergarten Teacher
Dou Dou Chinese Language Learning Centre
08.2016 - 04.2017
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
Education
No Degree - Electrical Engineering
Inti International University & College
Malaysia08.2022
No Degree - Electrical Engineering
University of Central Oklahoma
USA08.2022
Skills
- Safety Regulations (NCE)
- Stress analysis
- Project Management
- Project Coordination
- Customer Communication
- Data Entry
- Goals and performance
- Strong enthusiasm
- Managerial skills
- Effective negotiation
- Recordkeeping
- Sales Strategies
Languages
Chinese (Cantonese)
Intermediate (B1)
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
Assistant Engineer
Cables & Utilities Detection Services Pte Ltd
10.2022 - Current
Administrative Executive
Double Dragon Electric Sdn Bhd
06.2018 - 10.2022
Waiter
Compass Group USA
09.2017 - 05.2018
Sales Coordinator
Nasad (m) Sdn Bhd
04.2017 - 08.2017
Kindergarten Teacher
Dou Dou Chinese Language Learning Centre
08.2016 - 04.2017
No Degree - Electrical Engineering
Inti International University & College
No Degree - Electrical Engineering
University of Central Oklahoma
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