Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cheryl Tong

Singapore

Summary

Experienced and customer-focused sales assistant and service crew member with a friendly demeanor. Committed to expanding knowledge and skills to better assist customers. Adept at collaborating with team members for a seamless and positive customer experience. Seeking opportunity to contribute strong interpersonal skills and dedication to exceptional service in a dynamic work environment.

Overview

4
4
years of professional experience

Work History

School of Tomorrow

NextJob
10.2024 - 11.2024

- greeting visitors & explaining to them what is the exhibit about

-count the amount of people in & out daily

-doing opening & closing

- cleaning

-helping them take pictures

Service Crew

KIZTOPIA
07.2024 - 09.2024
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during peak period
  • Cashiering and admission
  • Cleaning
  • interacting with kids/ babies & their parents or caretaker
  • helping out with birthday party as a assistant

Sales Assistant

DFI REAIL GROUP
02.2024 - 04.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
  • Processed transactions accurately while maintaining a high level of customer service
  • Increased sales by building strong customer relationships and providing excellent service
  • Helped customers locate products and checked store system for merchandise at other sites
  • Fielded customer questions to share information about products, availability, and pricing.

Warehouse Worker

LF LOGISTIC
10.2021 - 12.2021
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Checked packages and merchandise for damage and notified vendors
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Performed general housekeeping and cleaning tasks.

Kitchen Assistant

Jason
11.2020 - 12.2020
  • Assisted chefs in food preparation tasks, resulting in timely meal service
  • Cleaned and organized kitchen stations to promote team efficiency
  • Pushed, pulled and transported large loads and objects.

Cafe Worker

Dong Seng
11.2020 - 11.2020
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude
  • Served customers and followed outline steps of service
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Baking And Pastry Arts -

ITE College West
Singapore
02.2024

Normal Technical (N'Level) -

Boon Lay Secondary School
Singapore
12.2021

PSLE -

West Grove Primary School
Singapore
12.2016

Skills

  • Stock management
  • Customer Service
  • Team Cooperation
  • Learn from mistake
  • Adapt to environment

Languages

English
Chinese (Mandarin)

Timeline

School of Tomorrow

NextJob
10.2024 - 11.2024

Service Crew

KIZTOPIA
07.2024 - 09.2024

Sales Assistant

DFI REAIL GROUP
02.2024 - 04.2024

Warehouse Worker

LF LOGISTIC
10.2021 - 12.2021

Kitchen Assistant

Jason
11.2020 - 12.2020

Cafe Worker

Dong Seng
11.2020 - 11.2020

Baking And Pastry Arts -

ITE College West

Normal Technical (N'Level) -

Boon Lay Secondary School

PSLE -

West Grove Primary School
Cheryl Tong