Cherry Win
Summary
Friendly and enthusiastic customer service professional eager to bring a positive attitude and efficiency to a café setting. Passionate about coffee and creating great customer experiences. Quick learner with a strong work ethic and a willingness to be trained
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Phluid Helpy
09.2024 - 09.2024
- Promoted a mobile application in person by engaging with potential users and distributing free ice cream.
- Provided friendly customer service and answered questions to encourage downloads and engagement.
Volunteer
Yangon Children Hospital
02.2024 - 05.2024
- Engaged with children, providing companionship, support, and a positive atmosphere.
- Collaborated with hospital staff and volunteers to create a welcoming and friendly environment.
- Developed strong communication and teamwork skills while assisting in event planning and patient interactions.
Intern
B O B Co.,Ltd
09.2022 - 01.2024
- Supported team members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority tasks.
- Built and maintained strong relationships with clients, ensuring excellent service and repeat business.
- Communicated with customers to address inquiries, resolve issues, and provide product recommendations.
- Ensured a seamless purchasing experience by responding to client concerns in a timely and professional manner.
Education
Bachelor of Human Resource Management - Business
James Cook University
Singapore08-2026
Diplopma - Business Management
INTO Queens University Belfast
United Kingdom05-2022
Skills
- coffee expertise
- basic coffee making
- espresso machine operation
- safe food handling practices
- Customer service and communication
- Team work and adaptability
Certification
Certificate of Completion from Caf'e Talk Barista Training Academy
Hobbies
- cafe hopping
- gym and pilates
- travelling
Languages
Burmese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Volunteer
Phluid Helpy
09.2024 - 09.2024
Volunteer
Yangon Children Hospital
02.2024 - 05.2024
Intern
B O B Co.,Ltd
09.2022 - 01.2024
Bachelor of Human Resource Management - Business
James Cook University
Diplopma - Business Management
INTO Queens University Belfast
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