Cherissa Boo
Summary
I am a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Invoicing Clerk
Lei Shin Hok Trading Co
2019.06 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Enhanced customer satisfaction by promptly resolving invoice-related disputes and discrepancies.
- Reduced errors in billing by meticulously reviewing invoices for accuracy and consistency.
Business Development Intern
Defence Collective Singapore (DCS)
2024.03 - 2024.07
- Assisted in formulating corporate strategy based on market dynamics, customer requirements, and industry trends.
- Worked closely with other interns and colleagues for knowledge sharing, skill development, and team building.
- Created reports and targeted lists to present to upper management.
- Supported the sales team for higher revenue generation through lead qualification and prospecting.
Human Resources Intern
Shangri-La Hotels and Resorts
2023.09 - 2023.12
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Created and updated tracking spreadsheets using MS Excel.
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
VIP Suite Banquet Staff
Singapore Grand Prix: Formula 1
2022.09 - 2022.10
- Streamlined communication between kitchen staff and servers to ensure timely delivery of meals during events.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
Education
Business
Republic Polytechnic
Singapore2024-10
Principles of Accounts
Hillgrove Secondary School
Singapore2020-12
Skills
- Problem-solving
- Multitasking
- Organizational skills
- Time management
- Email Writing
- Basic Digital Marketing
- Leadership
- Invoice processing
- Customer service
- Microsoft Office
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Business Development Intern
Defence Collective Singapore (DCS)
2024.03 - 2024.07
Human Resources Intern
Shangri-La Hotels and Resorts
2023.09 - 2023.12
VIP Suite Banquet Staff
Singapore Grand Prix: Formula 1
2022.09 - 2022.10
Invoicing Clerk
Lei Shin Hok Trading Co
2019.06 - Current
Business
Republic Polytechnic
Principles of Accounts
Hillgrove Secondary School