Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Cherie Heng

Summary

Dynamic Administrative Assistant with proven expertise at Joon Thiam Industrial Services Pte Ltd, excelling in customer service and data entry. Enhanced document organization and streamlined processes, significantly improving efficiency. Adept at professional communication and strategic planning, contributing to successful project outcomes and fostering strong team collaboration.

Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.

Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations.

Offering solid foundation in research principles and keen interest in developing within research environment. Contributes strong analytical mindset and ability to quickly learn and apply new research techniques. Ready to use and develop data analysis and literature review skills in research assistant role.

Developed robust skill set in fast-paced academic research environment, focusing on data analysis and project management. Demonstrated ability to conduct thorough literature reviews and manage research projects efficiently. Seeking to transition these skills into new field, bringing analytical acumen and project coordination expertise.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Joon Thiam Industrial Services Pte Ltd
11.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Maintained inventory of office supplies and placed orders.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Intern

Samwoh Corporation Pte Ltd
04.2025 - 10.2025
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Prepared project presentations and reports to assist senior staff.
  • Streamlined data entry processes, significantly reducing manual errors.

Education

No Degree - Engineering

Singapore Polytechnic
Singapore
05-2025

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • File organization
  • Critical thinking
  • Documentation and recordkeeping
  • Professional communication
  • Team bonding
  • Strategic planning
  • Project management

Languages

Japanese
Beginner (A1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Vietnamese
Beginner (A1)
English
Bilingual or Proficient (C2)

Timeline

Intern

Samwoh Corporation Pte Ltd
04.2025 - 10.2025

Administrative Assistant

Joon Thiam Industrial Services Pte Ltd
11.2024 - Current

No Degree - Engineering

Singapore Polytechnic
Cherie Heng