Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Cheo Suan Jin

Summary

Dynamic Operations Manager with a proven track record at MOI International, enhancing efficiency through strategic planning and problem-solving. Expert in leading cross-functional teams and implementing process improvements, driving significant reductions in service delivery turnaround times. Strong communicator and decision-maker, fostering a culture of continuous improvement and innovation.

Overview

9
9
years of professional experience

Work History

Operations Manager

MOI International (Singapore) PTE LTD
05.2016 - 03.2025
  • In charge of regional operation in Singapore, Malaysia and Indonesia.
  • Streamlined operational workflows, enhancing efficiency across multiple departments.
  • Developed and implemented process improvements, reducing turnaround times for service delivery.
  • Led cross-functional teams in executing strategic initiatives, aligning operations with corporate goals.
  • Mentored junior staff on best practices, fostering a culture of continuous improvement and accountability.

Digital Marketing &Business Development Consultant

Glam Technologies PTE LTD
05.2020 - 08.2024
  • Oversaw strategic marketing directives across social media platforms and hardware product lines, aligning brand messaging with user behavior and market trends
  • Planned and directed digital marketing campaigns
  • Led mobile application integration of IoT accessories, enhancing user experience through seamless device control, real-time feedback, and personalization features
  • Collaborated with internal teams to support tool development, assisting colleagues in building automation and analytics solutions using JavaScript and Python

Director

Al-Connect Limited
05.2019 - 05.2020
  • Directed cross-functional teams to streamline project execution and enhance operational efficiency.
  • Spearheaded strategic planning initiatives to align departmental objectives with overall company goals.
  • Implemented performance metrics to assess team output, driving continuous improvement across all projects.
  • Fostered a culture of innovation by encouraging collaboration and knowledge-sharing among staff members.

Education

Bachelor of Science - Business Administration

University of Southern California
USA
12-2009

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Strategic planning
  • Verbal and written communication
  • Decision-making

Timeline

Digital Marketing &Business Development Consultant

Glam Technologies PTE LTD
05.2020 - 08.2024

Director

Al-Connect Limited
05.2019 - 05.2020

Operations Manager

MOI International (Singapore) PTE LTD
05.2016 - 03.2025

Bachelor of Science - Business Administration

University of Southern California

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Cheo Suan Jin