Chen Yao (Jane)
Summary
With over 13 years of dedicated experience in the dynamic components distribution industry, I have honed my skills in Inside Sales and built a strong foundation in Sales and Marketing. I am passionate about driving results and fostering lasting client relationships. Currently Seeking challenging opportunities in Sales or Marketing to leverage my skills and experience.
Overview
17
17
years of professional experience
Work History
Senior Inside Sales
Arrow Electronics Asia Pte Ltd
2010.04 - 2023.09
- Supported Major Key Accounts for Sales & Inventory Planning, including Rockwell, Venture, Aztech, and 2nd tier customers.
- Successfully secured New Business Opportunities (NBO) from new RFQs.
- Managed contract price implementation for key accounts.
- Assisted in securing a key NBO win estimated at US$14M in CY2022.
- Contributed to growing Rockwell's sales from an estimated US$28M to US$40M in CY2018.
- Oversaw the growth of part counts from 800 to 1800-2000 MPNs.
- Supported Supply Chain programs with inventory management.
- Produced POS Reports for company sales analysis.
- Collaborated closely with the Marketing team for advanced planning.
- Involved in system enhancement programs.
Customer Service Executive
Tecnomic Components Pte Ltd
2008.02 - 2010.04
- Handled Sales and Purchasing responsibilities.
- Collaborated with the Sales team for quotation and order closure.
- Managed inventory for customer and vendor programs, including Hub programs and warehousing.
- Assisted Finance with Accounts Payable (AP) and Accounts Receivable (AR).
- Generated various reports, including Sales Reports, Billing Reports (weekly), AP & AR reports (weekly), and Inventory Balance reports (monthly).
- Maintained and categorized the customer and supplier database.
Purchase & Sales Coordinator
Trisel International Pte Ltd
2007.02 - 2007.11
- Collaborated with the Sales team to prepare quotations for customers, ensuring accuracy and timeliness.
- Managed customer purchase orders (POs) and efficiently issued POs to suppliers, streamlining procurement processes.
- Responsively handled daily customer inquiries, providing excellent service and support.
- Spearheaded supplier sourcing efforts, fostering relationships, and negotiating cost prices to optimize procurement strategies.
- Organized and coordinated goods deliveries to customers, ensuring on-time and efficient distribution.
Education
BBA - Management And Administration
Macquarie University
Australia07.2007
Skills
- Customer Relationship Management
- Team Collaboration
- Inventory Management
- MS Office (Word, Excel, Powerpoint)
- Oracle-Based Systems
Languages
Chinese (Mandarin)
English
Timeline
Senior Inside Sales
Arrow Electronics Asia Pte Ltd
2010.04 - 2023.09
Customer Service Executive
Tecnomic Components Pte Ltd
2008.02 - 2010.04
Purchase & Sales Coordinator
Trisel International Pte Ltd
2007.02 - 2007.11
BBA - Management And Administration
Macquarie University
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