Chenqian Zhou
Summary
Energetic and personable with excellent communication skills and natural ability to engage with diverse audiences. Developed strong organizational and problem-solving skills within fast-paced office environment. Excel in managing workflows, coordinating tasks, and ensuring smooth operations. Tech-savvy, equipped with solid understanding of computer systems and software. Possesses fundamental knowledge in computer hardware and software, along with skills in customer service and sales.
Overview
2
2
years of professional experience
Work History
Promotor
Pine Valley Tea
03.2025 - Current
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts.
- Boosted product sales by demonstrating product features and benefits during promotional events.
Operations Assistant
Noel Gifts International
12.2024 - 01.2025
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Provided administrative support with accurate document preparation and data entry.
Customer Service
Capitol Kempinski Hotel
11.2022 - 12.2022
- Streamlined order processing for faster customer service and increased satisfaction.
- Provided exceptional customer service to visitors, addressing inquiries promptly and accurately.
- Displayed good communication and customer service skills.
Education
No Degree - Science
Yishun Innova Junior College
Yishun10-2024
No Degree - Science
Bukit Panjang Government High School
Chua Chu Kang 09-2022
Skills
- Presentation skills
- Event coordination
- Product demonstration
- Target achievement
- Attentive customer service
- Positive attitude
- Attention to detail
- Professional and friendly
- Customer support
Accomplishments
represented school at the national secondary creative writing competition by lianhe zaobao.
performed at school musical.
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Promotor
Pine Valley Tea
03.2025 - Current
Operations Assistant
Noel Gifts International
12.2024 - 01.2025
Customer Service
Capitol Kempinski Hotel
11.2022 - 12.2022
No Degree - Science
Yishun Innova Junior College
No Degree - Science
Bukit Panjang Government High School
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