Summary
Innovative and goal-oriented management professional committed to seeking out opportunities, capitalizing on technologies to improve process to surpass set targets while streamlining operations.
Maintains a strong network with both public & industry partners. An entrepreneur specializing in three distinctive fields: Building Facilities Management Consultant, Personal Life Coaching and Medical Tourism Facilitation.
An aspiring industrial hygienist and keen learner to further expand my knowledge in the Real Estate & Assets Management for and Build Environment Industry and the adoption of green technologies through retrofitting works and the integration of smart FM for mixed use developments housing health & wellness services within the ASEAN region
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
Manager
Statutory Board (MSE group)
Singapore
06.2010 - Current
- Developed strong teams by orienting and training loyal and hard-working team members.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Addressed stakeholders issues with compassion and professionalism, ensuring swift, successful resolution.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Aided senior leadership by recommending corrective actions and improvements to organization's operations.
- Prepared and presented reports, strategies and recommendations for consideration by senior management.
- Implemented health, safety and well-being programmes to drive productivity and high-quality services.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Utilized knowledge and research methods to benchmark planning activities and drive best practice results.
Uniform Services
Ministry of Home Affairs
Singapore
02.2006 - 06.2023
- Attended emergency situations, employing critical thinking skills to secure optimal resolutions in line with force regulations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with organization's internal policies.
- Supported rescue efforts in emergency situations by maintaining law & order, administering emergency medical aid and removing people from dangerous areas.
- Expertly communicated with people from diverse backgrounds to provide best-possible safe, secure institutional care.
- Para counselor buliding respectful but assertive relationships with inmates, utilizing innate negotiation abilities to maintain peace and promote positive environments.
- Established meaningful working relationships to encourage positive approach to rehabilitation and personal development.
- Worked with partners and stakeholders to optimize outcomes for individuals in custody.
- Supported ex-offenders development programmes, encouraging participation in educational and health & wellness activities to promote positive outcomes upon release.
Education
Certificate of Higher Education - Fire Safety Manager
08.2022 - 09.2022
Certificate of Higher Education - Green Mark Accredited Professional
11.2022 - 12.2022
Diploma of Higher Education - Construction Management
01.2021 - 11.2021
Diploma of Higher Education - One Health
10.2018 - 09.2019
Bachelor of Science - Environmental and Occupational Health and Safety
01.2011 - 11.2013
Skills
- SMART goal setting
- Coaching leadership
- Opportunities identification and creation
- Conflict resolution
- Change management
- Industry partnership development
- Operations oversight
- Policy development
Languages
English
Fluent
Timeline
Building Construction Authority - Certificate of Higher Education, Green Mark Accredited Professional
11.2022 - 12.2022
Building Construction Authority - Certificate of Higher Education, Fire Safety Manager
08.2022 - 09.2022
Building Construction Authority - Diploma of Higher Education, Construction Management
01.2021 - 11.2021
Temasek Polytechnic - Diploma of Higher Education, One Health
10.2018 - 09.2019
University Of Newcastle - Bachelor of Science, Environmental and Occupational Health and Safety
01.2011 - 11.2013
Manager - Statutory Board (MSE group)
06.2010 - Current
Uniform Services - Ministry of Home Affairs
02.2006 - 06.2023
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