Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cheng Keong Koo

Summary

Dynamic Sales Manager with a proven track record at RJ Environment Solutions Pte Ltd, excelling in relationship building and sales strategy development. Achieved significant revenue growth by implementing effective sales techniques and training programs, fostering team performance, and securing key accounts. Adept at enhancing customer loyalty through tailored solutions and exceptional service.

Overview

14
14
years of professional experience

Work History

Sales Manager

RJ Environment Solutions Pte Ltd
12.2018 - 06.2025

Over the years in RJ Environment Solutions Pte Ltd. I had build multiple new accounts like Burger King Singapore, Dominos Pizza, Collins and many more. Won contracts from Malls management as direct appointed contractor for their properties.


My job acheivement includes


  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.

Regional Sales Trainer

Granton Singapore Pte Ltd
01.2011 - 11.2018
  • Established strong relationships with stakeholders by serving as a liaison between sales teams and corporate headquarters on matters related to employee development and growth.
  • Optimized resource allocation across multiple territories through the strategic planning, scheduling, and execution of regional training events.
  • Encouraged a culture of feedback within the organization by soliciting input from trainees on course content, delivery methods, instructor performance, and overall learning experience for continuous improvement purposes.
  • Generated positive brand exposure for the company within local communities by representing the organization at trade shows, conferences, luncheons, and other industry-relevant events.
  • Boosted regional sales by developing and implementing effective training programs for sales representatives.
  • Enhanced team performance by providing ongoing coaching and support to sales staff.
  • Trained and mentored new personnel hired to fulfill various roles.

Education

High School Diploma -

Singapore Polytechnic
Singapore
06-2003

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Sales expertise
  • Sales presentations
  • Sales strategy development
  • Sales operations

Languages

English
Bilingual or Proficient (C2)
Chinese (Cantonese)
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Thai
Elementary (A2)

Timeline

Sales Manager

RJ Environment Solutions Pte Ltd
12.2018 - 06.2025

Regional Sales Trainer

Granton Singapore Pte Ltd
01.2011 - 11.2018

High School Diploma -

Singapore Polytechnic
Cheng Keong Koo