Overview
Work History
Education
Skills
Certification
Timeline
Generic
chen yanyun

chen yanyun

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Specialist

Luvenus
12.2024 - Current
  • Company Overview: Singapore Changi Airport Duty-Free Store
  • Sales Associate – Jewelry Division
  • Delivered high-quality English-language customer service to international travelers, offering professional jewelry introductions and personalized styling advice to increase customer engagement and sales conversion.
  • Acquired in-depth knowledge of diamonds, gold, jade, and other fine jewelry, providing expert consultations tailored to clients’ preferences and cultural backgrounds.
  • Built and maintained strong relationships with clients through regular follow-ups and personalized communication, significantly improving customer satisfaction and repurchase rates.
  • Assisted in visual merchandising and in-store display setup, as well as planning and executing promotional events to enhance store visibility and drive sales performance.
  • Proficient in operating POS systems, handling transactions efficiently, and utilizing membership and CRM tools to manage client data and loyalty programs. management technologies.

Sales Specialist

Wuxi Yongda Zhipeng Auto Sales & Service Co., Ltd.
01.2019 - 10.2024
  • Engaged in business development activities, maintained customer relationships, conducted negotiations, and devised strategies to discover potential clients.
  • Provided sales support, assisted the sales manager in closing deals, and prepared and attended key meetings.
  • Mastered negotiation and communication techniques to understand customers’ needs.
  • Developed analytical thinking and adaptability to various situations.
  • Attended BMW China factory sales certification training and achieved top sales performance every month.

Education

Diploma - Marketing Management

Suzhou Jianxiong Vocational and Technical College

Skills

  • Bilingual communicator, fluent in both Mandarin and English, with a proven ability to engage clients and manage cross-cultural interactions effectively
  • Experienced in business development, specializing in event planning and execution to enhance brand visibility and market presence
  • Client relationship expert, adept at building, maintaining, and deepening long-term partnerships to drive customer satisfaction and loyalty
  • Strong negotiator, skilled at identifying mutual interests and crafting win-win solutions during high-stakes business negotiations able to identify and develop high-potential clients to expand market share
  • Highly independent and adaptable, providing reliable support to sales teams and thriving in dynamic, fast-paced environments

Certification

  • YANYUN CHEN
  • Wuxi Yongdazhipeng Automotive Sales & Service Co., Ltd
  • Has successfully passed BMW Motorrad Sales & Product Training and Certification and promised to observe the BMW Motorrad standard regulations to finish the job.
  • Certification Date: 2019-12-02
  • Valid Date: 2023-12-31

Timeline

Sales Specialist

Luvenus
12.2024 - Current

Sales Specialist

Wuxi Yongda Zhipeng Auto Sales & Service Co., Ltd.
01.2019 - 10.2024

Diploma - Marketing Management

Suzhou Jianxiong Vocational and Technical College

Similar Profiles

CREATE PROFILE
chen yanyun