CHEN WAI THONG
BIDOR
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Management Trainee
TUNGLOK GROUP (CAMO CAFE & BAR PTE LTD)
06.2023 - Current
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Analyzed customer feedback to identify areas for improvement.
- Analyzed sales data for accurate forecasting, enabling proactive adjustments to strategy as needed for maximum revenue generation.
- Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
SALES ADMIN (INTERNSHIP)
DH FRESH FOOD SDN BHD
03.2022 - 07.2022
- Daily routine - confirm the quantity of customer order and key in the data of sales order, after that arrange the goods to make sure it can fulfil the customer order
- If not I need to know the reason and report to boss
- Besides that, before the goods deliver to customer I need to check the quantity and key in the delivery order
- One day a week I will replace the receiving officer to receive the goods from supplier and check the quantity make sure it similar with our purchase order
- If it is different I need to know the actual quantity if more than our purchase order I to return but if less than our purchase order I need to record and tell the supplier before we pay.
Education
Degree of Entrepreneurship (Commerce) with Honours -
UNIVERSITI MALAYSIA KELANTAN (UMK)
07.2022
Sijil Tinggi Pelajaran Malaysia (STPM)/FORM 6 -
SEKOLAH MENENGAH KEBANGSAAN BIDOR
12.2017
Skills
- Customer Service
- Staff Supervision
- Operations Support
- Staff Management
- Marketing promotions
- Teamwork and Collaboration
Certification
- CERTIFICATE OF DEGREE
- OFFICIAL ACADEMIC TRANSCRIPT
- CERTIFICATE OF STPM/FORM 6
- OFFICIAL ACADEMIC TRANSCRIPT OF STPM/FORM6
- OFFICIAL ACADEMIC TRANSCRIPT OF MUET (MALAYSIAN UNIVERSITY ENGLISH TEST)
Personal Information
Date of Birth: 11/30/98
Timeline
Management Trainee
TUNGLOK GROUP (CAMO CAFE & BAR PTE LTD)
06.2023 - Current
SALES ADMIN (INTERNSHIP)
DH FRESH FOOD SDN BHD
03.2022 - 07.2022
Degree of Entrepreneurship (Commerce) with Honours -
UNIVERSITI MALAYSIA KELANTAN (UMK)
Sijil Tinggi Pelajaran Malaysia (STPM)/FORM 6 -
SEKOLAH MENENGAH KEBANGSAAN BIDOR
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