Chen Li
Summary
Qualification Profile Demonstrable passion for the product/brand and provide excellent customer service Able to relate to people with different background, age, status, and fashion perspective Strong attention to detail, with ability to anticipate the needs of customers working to satisfy requests before they've even been made Able to accomplish multiple tasks in a fast-paced environment Excels individually and in a team.
Offering progressively responsible sales experience with industry companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.
Overview
7
7
years of professional experience
Work History
Sales Representative
Payboy
05.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met customers and prospects to discuss business needs and recommend optimal solutions.
Sales Associate
Eiseon Pte ltd
12.2018 - 12.2019
- Achieve target set by supervisor in time Manage point-of-sale processes Ascertain customers' needs and wants Follow companies' policies and procedures
- Rofessional references
Team Member
Patties&witches
02.2017 - 02.2018
- Respond to guest questions, concerns and complaints and make sure they leave satisfied Giving advice and guidance on product selection to customers and prospects Maintain a fast speed of service, especially during rush times Take orders from customers and input their selections into the computer systems Process large orders for events Follow all restaurant safety and security procedures
Education
Degree - marketing management
Royal Holloway
Singapore04.2022
Diploma - marketing management
Kaplan
10.2020
Foundation Diploma - medical manufacturing
Kaplan
01.2020
Institute of Technical Education
12.2018
Whitley Secondary School
11.2016
Skills
- Sales trends
- Product promotions
- Client Service
- Multi-tasking strength
- Contract preparation
- Product and service sales
- Sales expertise
- Problem-solving skills
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Japanese
Upper intermediate (B2)
Timeline
Sales Representative
Payboy
05.2022 - Current
Sales Associate
Eiseon Pte ltd
12.2018 - 12.2019
Team Member
Patties&witches
02.2017 - 02.2018
Degree - marketing management
Royal Holloway
Diploma - marketing management
Kaplan
Foundation Diploma - medical manufacturing
Kaplan
Institute of Technical Education
Whitley Secondary School
Similar Profiles
Raquelle CherryRaquelle Cherry
Sales Representative at SOS InventorySales Representative at SOS Inventory
Noura Al-GhaithNoura Al-Ghaith
Sales Representative at HASSAN BADR AL-HUSSAINI GENERAL CONTRACTING ESTSales Representative at HASSAN BADR AL-HUSSAINI GENERAL CONTRACTING EST
Paul ThompsonPaul Thompson
Sales Representative at Hyundai of El CajonSales Representative at Hyundai of El Cajon