Experienced professional with a background in engineering, seeking to leverage technical skills and customer service experience as a Cloud Engineer. Proficient in cross-departmental collaboration for delivering quality solutions on time
Overview
28
28
years of professional experience
1
1
Certification
Work History
Apprentice (Cloud Support & DevOps)
Generation Singapore
10.2023 - Current
Enrolled in an intensive Skillsfuture Career Transition Programme under Generation Singapore and Microsoft
Curriculum covered the core technical skills combined with hands-on projects including Linux, Python, Git and GitHub, Docker, Ansible, Terraform, Microsoft Azure Fundamental & Administrator.
Apprentice (Desktop Support Engineer)
NTUC Learning Hub
04.2023 - 06.2023
A Skillsfuture Career Transition Programme in Desktop Support Engineering
Through hands-on experimental learning methods, to gain practical experience in Microsoft Windows and Apple macOS operating systems, ITIL 4 Foundation, CompTIA A+, and CompTIA Network +.
Retail Trader
Self-Employed
02.2014 - 08.2022
Able to analyse data quickly to recognize trends and trends in the charts in a highly dynamic environment
Practice effective risk management to minimise the risk and maximise the reward
Develop own strategy to determine both an entry and exit point in advance.
Application Engineer (Research & Development)
Heraeus Materials
11.2011 - 01.2014
Perform evaluation, data analysis and Design of Experiments using Minitab software to validate and qualify new products
Project Team lead in-charge of the respective area
Interfaced with customers to identify needs, field questions and ensure requests were fulfilled
Travel to China and Thailand to liaise and work with customers for urgent issues that required immediate solution.
Qualification Engineer
United Test and Assembly Center Ltd
06.2002 - 10.2011
Perform device optimization, set up and new programming on different wirebond machine platforms (KNS 8020, 8028, PPS, Maxum and Ultra) and (Shinkawa 1000/2000)
Develop, qualify and define a specification for new packages/devices for backgrind, laser saw, mechanical saw and wire bond process
Establish design rule guide for design requirements @ Wirebond, Backgrind and Laser Saw
Evaluate new materials for cost reduction and process
Collaborate with different process teams to improve and characterise the processes to achieve maximum desirable results
Sustain and monitor devices and packages migrated to pre-production and ensure strict enforcement and compliance to set specification and minimize rejects and defects.
Senior Associate Engineer
STATS ChipPAC Ltd
07.2001 - 05.2002
Responsible for wire bond process line sustaining to achieve maximum uptime
Supported continuous improvement projects and yield improvement programs
Received Silver Recognition Award for contribution as a team member for getting the 'Supplier of the Year 2001'.
Associate Application Engineer
Kulicke & Soffa
07.2000 - 06.2001
Customized equipment according to customer requirement, participated in implementing tooling design improvement
Interfaced with customers to identify needs, field questions, and ensure requests were fulfilled.
Engineering Specialist
Panasonic Semiconductor Singapore
07.1995 - 06.2000
Responsible for cost reduction projects in area consists of wafer saw, die attach and wire bond
Played a key role in reducing assembly front-of-line processes thus improving cycle time.
Education
Advanced Diploma in Multimedia Development -
Singapore Polytechnic
01.1999
Diploma in Mechanical Engineering -
Ngee Ann Polytechnic
01.1995
Skills
CompTIA A
CompTIA Network
ITIL 4 Foundation
Management and support of Apple devices
Management and support of Windows clients
Microsoft Word, Excel, and PowerPoint
Awards
Silver Recognition Award (STATS ChipPAC Ltd)
Spot Award (UTAC Ltd)
Certification
Problem-solving and decision making-Supervisory
Communication and relationship management-Supervisory
Practical habits for leadership development
Personal Effectiveness Supervisory
Timeline
Apprentice (Cloud Support & DevOps)
Generation Singapore
10.2023 - Current
Apprentice (Desktop Support Engineer)
NTUC Learning Hub
04.2023 - 06.2023
Retail Trader
Self-Employed
02.2014 - 08.2022
Application Engineer (Research & Development)
Heraeus Materials
11.2011 - 01.2014
Qualification Engineer
United Test and Assembly Center Ltd
06.2002 - 10.2011
Senior Associate Engineer
STATS ChipPAC Ltd
07.2001 - 05.2002
Associate Application Engineer
Kulicke & Soffa
07.2000 - 06.2001
Engineering Specialist
Panasonic Semiconductor Singapore
07.1995 - 06.2000
Advanced Diploma in Multimedia Development -
Singapore Polytechnic
Diploma in Mechanical Engineering -
Ngee Ann Polytechnic
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