CHELIJYAAN HO

A seasoned professional with over 18 years of diverse experience, I have honed my expertise in networking, client engagement, and account management. My previous role was a successful six-year tenure in General Insurance, where I developed a robust skill set in managing client relationships, handling complex accounts, and navigating the intricacies of the insurance industry.

In pursuit of further growth and academic enrichment, I transitioned to academia and am currently undertaking an Honours Degree in Media and Communications at Coventry University. This academic pursuit has broadened my understanding of strategic communication and media dynamics, complementing my practical experience.

Throughout my career, I have demonstrated proficiency in Key Account Management, strategic communication, and complex problem-solving. These skills have enabled me to effectively manage high-stakes projects and deliver exceptional results consistently.

I am deeply committed to leveraging my advanced skills and extensive industry experience in a Corporate Relations Specialist role. My goal is to contribute meaningfully to the academic sector or a Non-Governmental Organization (NGO), where I can apply my expertise to foster strong stakeholder relationships, drive strategic initiatives, and support organizational growth and success.

PSB ACADEMY

• Clinched Top Student Award, Diploma in Media and Communications - Class of 2022.

THINKERS ALLIANCE PTE LTD

• Certified with Singapore College of Insurance (SCI) | Accredited by General Insurance Association (GIA).
• Pioneering Member of the General Insurance (GI) Department
• Headed the General Insurance (GI) Department supporting over 80 Financial Advisers.
• Achiever 2019 | SOMPO Insurance Singapore.
• Achieved 90% customer satisfaction rate and 85% policy renewals.
• Appointed Corporate Insurer for Bread Fresh Group | Palm Beach Group.

NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD

• Appointed Business Manager and handled business volume transactions amounting to more than SGD 10.0 million in Transaction Value (TV).
• Coordinated and co-launched the development and implementation of NETS Retailer Stored Value Program (RSVP) projects in targeted market segments, specifically in the Education, Retail, and F&B sectors.
• Coordinated and co-launched FRASERS Rewards Loyalty Program - a merchant-owned stored value closed-loop system integrated with the NETS Retailer Stored Value Program (RSVP) - in collaboration with Frasers Centrepoint Property Management Services.
• Achieved 35% increase in transaction value within nine months.
• Coordinated and co-launched the education industry's inaugural merchant-owned stored value closed-loop program in collaboration with Singapore Management University (SMU) and FRANK OCBC. The initiative featured a co-branded NETS FlashPay Card integrated with the NETS Retailer Stored Value Program (RSVP).
• Coordinated and co-launched a merchant-owned stored value closed-loop program in collaboration with Food Junction (Toast Junction @ Bugis). The initiative featured a co-branded NETS FlashPay Card integrated with the NETS Retailer Stored Value Program (RSVP).
• Achieved 40% increase in transaction value (TV) within nine months.
• Coordinated and co-launched 89 POPStations (Pick Own Parcel Station) with SingPost, introducing an innovative and secure self-collection method for parcels integrated with the NETS payment platform.
• Achieved 60% increase in Transaction Value (TV) over 12 months.

GRID COMMUNICATIONS PTE LTD

• Achieved Top Sales Award (2010).
• Achieved 148% in New Loading Target (2010).
• Achieved 91% Growth against the prior year for New, Active IDs, Revenue, and Coverage in Activation (2010).
• Appointed Key Account Manager for the Hospitality industry, tasked with developing and maintaining long-term relationships with strategic clients.
• Appointed Key Vendor by MARINA BAY SANDS (MBS) Project Team for the Construction Phase to provide advanced wireless communication services to the Main Contractor and Subcontractors.
• Collaborated with System Integrator and successfully incorporated Job Dispatch System with the deployment of data-enabled digital walkie-talkie wireless communications system enabling seamless effective communications and achieved higher efficiency/productivity in MARINA BAY SANDS (MBS).