Chee Yang Koh
Summary
Versatile professional with a track record of enhancing operational efficiency at Heritage Food Pte Ltd. Excelled in food and beverage operations and cost control.
Developed leadership and organizational skills in high-paced hospitality environment, seeking to transition into new field. Specializes in team management and operational efficiency with focus on customer satisfaction. Aims to leverage these skills to bring value and innovation to new industry.
Overview
15
15
years of professional experience
Work History
Food and Beverage Manager
Heritage Food Pte Ltd
12.2019 - Current
- Managed 4 coffee shops and 4 bakery stalls.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Maintained strong relationships with suppliers, ensuring consistent product quality while controlling costs.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
- Tenant prospecting and acquisition.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
- Handle all payments to creditors and collect payments from debtors.
Project Manager
New Asia Holdings
02.2014 - 12.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Stock Trader
Maybank Kim Eng Securities
01.2011 - 01.2014
- Increased overall portfolio returns by analyzing market trends and executing strategic trades.
- Actively monitored economic indicators, staying informed of global events that could impact financial markets.
- Continuously refined trading strategies and tactics, adapting to ever-changing market conditions for optimal results.
- Assisted clients in diversifying their portfolios, mitigating risk exposure while maximizing return potential.
Financial Advisor
Prudential Financial
02.2010 - 02.2011
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Education
BBA - Business Administration
Swinburne University of Technology
Australia 04.2001 -
Skills
Food and beverage operations
Cost control
Operations oversight
Hygiene regulations
Effective communication
Reliable and responsible
Decision-making
Staff supervision
Team leadership
Timeline
Food and Beverage Manager
Heritage Food Pte Ltd
12.2019 - Current
Project Manager
New Asia Holdings
02.2014 - 12.2019
Stock Trader
Maybank Kim Eng Securities
01.2011 - 01.2014
Financial Advisor
Prudential Financial
02.2010 - 02.2011
BBA - Business Administration
Swinburne University of Technology
04.2001 -
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