Summary
Overview
Work History
Skills
Timeline
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Chee Pong Kam

Summary

Dynamic leader with a proven track record at Nakajima Suisan (Asia) Pte Ltd, excelling in inventory management and team leadership. Spearheaded initiatives that significantly enhanced sales performance and customer retention through strategic supplier negotiations and focused employee training. Skilled in fostering collaboration and professionalism, consistently achieving goals through effective team development and performance improvement.

Overview

17
17
years of professional experience

Work History

Outlet Chief

Nakajima Suisan (Asia)Pte Ltd
02.2008 - Current
  • Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
  • Supervised and effectively trained Number employees to decrease process lags and boost productivity.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
  • Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms, minimizing costs.
  • Fostered a positive work environment by promoting teamwork and recognizing employee achievements.

Skills

  • Teamwork and collaboration
  • Customer service
  • Teamwork
  • Team leadership
  • Active listening
  • Staff training/development
  • Employee motivation
  • Inventory tracking and management
  • Staff management
  • Professionalism
  • Scheduling
  • Inventory control
  • Staff training
  • Inventory management
  • Customer retention
  • Training management
  • Sales tracking
  • Performance improvement

Timeline

Outlet Chief

Nakajima Suisan (Asia)Pte Ltd
02.2008 - Current

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Chee Pong Kam