CHEE MOI SIM
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
Work History
Assistant Manager
KOI CAFE
06.2023 - Current
- Handing of daily operational activities such as Cashiering .
- Attending to walk-in customer .
- Maintain the overall cleanliness and tidiness of work areas.
- Be involved in the opening and closing .
- Ordering , Schedule.
Store Manager
Liho Tea
04.2020 - 05.2023
- Handing of daily operational activities such as Cashiering .
- Attending to walk-in customer .
- Maintain the overall cleanliness and tidiness of work areas.
- Be involved in the opening and closing .
- Ordering , Schedule.
Captain Waiter
SHARKFIN HOUSE
04.2016 - 03.2020
- Serve dishes out to customer 'tables and use service terms for serving.
- Make sure food is prepared according to company standards.
- Take customer order .
- Handle and solve any concerns and questions from customers.
- House keeping duties.
Captain Waiter
Tatsuya Japanese Restaurant
05.2014 - 03.2016
- Serve dishes out to customer 'tables and use service terms for serving.
- Make sure food is prepared according to company standards.
- Take customer order .
- Handle and solve any concerns and questions from customers.
- House keeping duties.
Demonstrator
WEI TIAN ENTERPRISE
06.2004 - 02.2014
- Spoke with interested customers and provided additional product information.
- Demonstrated and explained [Type] products to persuade customers to complete purchases.
- Consistently kept working area clean and organized and returned items to proper locations following demonstrations.
Education
No Degree - CUSTOMER SERVICE EXCELLENCE IN F&B
ICAS TRAINING AND EDUCATION COLLEGE
SINGAPORE06.2023
SPM - SPM
SMK.RIAM TAMAN TUNKU
SARAWAK MALAYSIA12.2000
No Degree - BARISTA EXPERIENCE
COFFEE ART SCHOOL
AUSTRALIA 2019.10 - 2019.10
Languages
Chinese (Cantonese)
Advanced (C1)
Malay
Intermediate (B1)
English
Intermediate (B1)
Timeline
Assistant Manager
KOI CAFE
06.2023 - Current
Store Manager
Liho Tea
04.2020 - 05.2023
No Degree - BARISTA EXPERIENCE
COFFEE ART SCHOOL
2019.10 - 2019.10
Captain Waiter
SHARKFIN HOUSE
04.2016 - 03.2020
Captain Waiter
Tatsuya Japanese Restaurant
05.2014 - 03.2016
Demonstrator
WEI TIAN ENTERPRISE
06.2004 - 02.2014
No Degree - CUSTOMER SERVICE EXCELLENCE IN F&B
ICAS TRAINING AND EDUCATION COLLEGE
SPM - SPM
SMK.RIAM TAMAN TUNKU
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